COMM 306 1nd Edition Lecture 6 Outline of Last Lecture I. Human Relations TheoryII. Hawthorne StudiesIII. McGregor TheoriesIV. Human Resource ApproachOutline of Current Lecture I. Likert’s Systems of ManagementII. Blake and Mouton’s Managerial GridIII. Systems TheoryCurrent LectureLikert’s Systems of Management:1) Exploitive Authoritative: motivate through fear- downward communication and decisions at top of hierarchy- mediocre production2) Benevolent Authoritative: motivate through rewards- minor upward communication and usually peer hostility - fair production3) Consultative: motivate through rewards and punishment - dual way communication and decisions at top of hierarchy - good productivity4) Participative: motivate through rewards - employee feedback sought out and valued - excellent productivityBlake and Mouton’s Managerial Grid:Managerial Type Employee Concern Production ConcernImpoverished Low LowCountry Club High LowThese notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.Task Low HighModerate Medium MediumTeam High HighSystems Theory: holistic view of organization and environment- components, processes, properties, contingency theory- less prescriptive and more descriptive- whole is greater than sum of partsFoundation of Systems Theory from Poole:1) Designed to deal with complexity2) Attempt to reduce complexity with precision3) Holistic View4) Theory of emergent due to changing environmentSystems Framework: originated from engineer Ludwig Von Bertalanffy- focus: work and task (limited relationships)- metaphor: organism (living breathing entity in environment)System: set of elements that interact to create an objectSystem Theory Principles:1) Open System: allow information to flow in and out from the environment2) Closed System: exchange no information with the environment3) Relevant Environment: entities outside of object necessary for survival 4) Components: assemblage of parts5) Hierarchical Ordering: arrangement into subsystems and super-systems 6) Interdependence: function of components rely on each
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