Public Administration Midterm Study Guide February 20 2014 1 What does public administration seek to answer How can we offer more or better services with available resources efficiency How can we maintain our level of services while spending less money economy Does this service enhance social equity 2 What is NOT a question that public administration seeks to answer Who shall make law and what will that law be 3 According to Frederickson what is to blame for representative democracy presently operating in a way that either fails or only very gradually attempts to reverse systematic discrimination against disadvantaged minorities Committee legislatures Entrenched bureaucracy Non democratic political party procedures Inequitable revenue raising capacity in lesser governments of the federal system 4 Social Equity is these minorities The activities designed to enhance the political power and economic well being of 5 Frederickson agrees with Wilson and Goodnow that there is a policy administration dichotomy False 6 According to Frederickson Simply put New Public Administration seeks to change those policies and structures that systematically inhibit social equity 7 Representative bodies are political in nature which suggests a certain measure of transparency and accountability True 8 Taylor advocated for two particular ends These are four means to those two ends Replace standard procedure work methods with methods based on a scientific study Scientifically select train and develop each employee rather than passively leaving Provide detailed instruction and supervision of each worker in the performance of of the organizations goals them to train themselves their specific task Divide work in an equitable fashion between management and workers encouraging managers to apply scientific management principles to planning the work and the workers to perform the tasks allotted by the managers 9 Weber championed a bureaucratic model that uses these listed below to produce greater organizational output Hierarchy Technical Expertise Merit based appointments 10 Productivity and effectiveness are the primary end of Taylor s scientific management False Productivity and Efficiency 11 Which of the following is NOT a counter bureaucratic notion according to Frederickson Centralization 13 According to Wilson the second period of national growth is characterized by That in which constitutions are framed to do away with absolute rulers and substitute popular control and in which administration is neglected for these higher concerns 14 Popular culture depicts a proverbial picture of the public organization where individuals become stifled losing all sense of independence pride and initiative They seem to no longer care only to go through the motions only to count down the years until retirement government 15 It is suggested that Corruption anywhere in government tarnishes the image of everyone in 16 The Non Profit Sector is another often invisible part of the public service delivery system 17 The nonprofits are considered formal government entities False 18 Public administration s target audience must be Multifaceted The primary goal should be to capture the imagination of present and future students in the field with the goal of attracting more of the top minds to government service 19 One unique power granted to government is 20 Taxes are NOT collected by Taxation Firms 21 What are some characteristics of the definition of bureaucracy Jurisdictional boundaries hierarchical reliance on written documents expertly trained management the management of the organization subscribes to general rules which can be learned and applied uniformly more or less 22 Wilson says we must study what government does properly and successfully and how it can do these proper things with the utmost possible effectiveness False 23 According to Wilson administration is Government in action most obvious part of Gov t the science of administration details the process implementation and execution of governmental policies and 24 According to Wilson the first period of national growth is characterized by Monarchical Rule or that of absolute rules and an administrative system adapted to services absolute rule 25 According to Wilson the third period of national growth is characterized by That in which the sovereign people undertake to develop administration under this new constitution which has brought them into power 26 Wilson claims that the field of administration is a field of business 27 According to Wilson administration and hurry and strife of politics are inseparable True False True False 28 Politics has to do with policies or expressions of the state will 29 Politics has to do with the execution of policies 30 According to Goodnow politics must have a certain control over administration using the words in the broad senses heretofore attributed to them True 31 POSDCORB stands for budgets True Planning Organizing Staffing Directing Coordinating Reporting Budgeting 32 Employee salaries and benefits make up between 50 and 85 percent of government 33 The traditional human resource elements do NOT include Creating and maintaining a diverse workforce to match the rate at which the public is diversifying affording workers a measure of power in the workplace enabling workers to fulfill and balance both work and family obligations enabling workers to hold managers accountable for merit principles taking into account alternate methods of motivating workers identifying ways to foster a culture of cooperation and teamwork in the workplace 34 Productive human resource management can be thought of as a lively open system True 35 As society becomes more diverse it is imperative that public sector employees Reflect a similar measure of diversity p 89 public organizations have been shown to benefit from diversity by acknowledging and embracing the differences and concerns of their employees 36 In high performing organizations human resource managers view the internal and external environmental factors as Ways to attract and hold on to workers who take on complex responsibilities often occurs where public and private sectors compete 37 Responsibility for human resource HR management belongs to Public Managers 38 Managers are an HR department s most important customer 39 Value free research undermines the inherent importance of morality and ethics 40 Groupthink is characterized by extreme conformity that gets in the way of any critical True True
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