1. Which of the listed is a question that public administration seeks to answer? - how can we offer more, or better, services with available resources?-how can we maintain our level of service while spending less money?-does the service enhance social equity?2. Which of the listed is NOT a question that public administration seeks to answer? -who shall make law and what that law should be3. According to Frederickson which of these is NOT to blame for representative democracy presently operating in a way that either fails or only very gradually attempts to reverse systematic discrimination against disadvantaged minorities: -committee legislature- entrench bureaucracy-non democratized political party procedures- inequitable revenue-raising capacity in lesser governments of the federal system 4. Social equity is: - the activities designed to enhance the political power and economic well-being of minorities- defines minorities as populations who lack political and economic resources5. Frederickson agrees with Wilson and Goodnow, there is a policy-administration dichotomy -False6. According to Frederickson, “Simply put, __________ seeks to change those policies and structures that systematically inhibit social equity.” - New Public Administration7. Representative bodies are political in nature which suggests a certain measure of transparency and accountability -True8. Taylor advocated for two particular “ends”, these are four means to those Two ends: - Two ends are Productivity and Efficiency- Means to those ends are standard work procedures, as developed through empirical examination, specializing training, and divided labor9. Weber championed a bureaucratic model that uses these (listed below) to produce greater organizational output. -hierarchy, technical expertise, merit based appointments, in conjunction with uniform and impersonal procedures.10. Productivity and effectiveness are the primary end of Taylor’s scientific management - False. Productivity and efficiency11. Which of the following is NOT a “counter-bureaucratic notion” according to Frederickson? -decentralization-projects-contracts-sensitivity training-organization development-responsibility expansion-confrontation-client involvement12. Which of these government units are NOT at the local level? -Local level government represents 35,000 units of government.School districts, businessdistricts, fire districts, water districts, and many others make up another 50,000+ government units.-five basic local governments are counties, municipalities, townships, school districts, and special district13. According to Wilson the second period of national growth is characterized by: -constitutions are framed to do away with absolute rulers and substitute in popular control; administration is neglected for these higher concerns14. Popular culture depicts a proverbial picture of the public organization where individuals: Become stifled, losing all sense of independence, pride, and initiative15. It is suggested that ___________ anywhere in government tarnishes the image of everyone in government. - corruption16. The ________ is another often invisible part of the public service delivery system -nonprofit sector17. The nonprofits are considered formal government entities - They are not considered to be formal government entities but often receive government funding and deliver government services18. Public administration’s “target audience” must be….. -multifaceted19. One unique power granted to government is: - Taxation20. Taxes are NOT collected by: -private and nonprofit sectors21. Which of the listed characteristics are NOT part of the definition of bureaucracy:-jurisdictional boundaries, hierarchy, reliance on written documents, expertly trained managers,The management of the organization subscribes to general rules, which can be learned and applied uniformly more or less22. Wilson says we must study what can government do properly and successfully, and how it can do these proper things with the utmost possible effectiveness. -False23. According to Wilson administration is: -government in action, it is the most obvious part of government 24. According to Wilson the first period of national growth is characterized by: -absolute rulers and administrative system adopted to absolute rule25. According to Wilson the third period of national growth is characterized by:-sovereign people undertake to develop administration under the new constitution that has brought them into power 26. Wilson claims that the field of administration is a field of business -True27. According to Wilson administration and hurry and strife of politics are inseparable -False28. Politics has to do with policies or expressions of the state will -True29. Politics has to do with the execution of policies -False30. According to Goodnow politics must have a certain control over administration, using the words in the broad senses heretofore attributed to them. -True31. POSDCORB stands for: - Planning, ordering, staffing, directing, coordinating, reporting, budgeting32. Employee salaries and benefits make up between 50 and 85 percent of government budgets. -True33. The traditional human resource elements do NOT include: -Creating and maintaining a diverse workforce to match the rate at which the public is diversifying-affording workers a measure of power in the workplace-enabling workers to fulfill and balance both work and family obligations-enabling workers to hold managers accountable for merit principles-taking into account alternate methods of motivating workers-identifying ways to foster a culture of cooperation and teamwork in the workplace34. Productive human resource management can be thought of as a lively open system - True. Productive human resource management can be thought of as a lively open system where external and internal environments are interconnected.35. As society becomes more diverse it is imperative that public sector employees: - reflect a similar measure of diversity36. In high-performing organizations, human resource managers view the internal and external environmental factors as -True37. Responsibility for human resource (HR) management belongs to -public managers38. Managers are an HR department’s most important customer -True39. Value-free research undermines the inherent importance of morality and ethics. -True40. Groupthink is characterized by extreme conformity that gets in the way of any critical analysis.
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