Exam ReviewSMP- Strategic management Process- Vision - Mission- Objectives- External/Internal Analysis- Competitive advantage- Above average returnso HR contributes to the internal analysis of this process and provides internal information needed to make sound decisionsZimpfer- case looking at age discrimination based on the ADEA and lost because couldn’t prove that age discrimination occurredSelf-organizing teamsReview cases for homework assignmentsChapter 1- Exhibit 1.1- Differences between individualism and collectivism US is individualistic- What is a knowledge worker?- Individuals who’s work is designed around the application, analysis and processing of info Ex. Investment bankers, Teachers Lawyers- The workforce- how has it changed in the passed 40-60 years- Used to be a whole bunch of white guys- NOW much more divers- Contingent workforce- Part-time- Temp- Contract- Fulltime employees- Core employees- Downsizing is cross the board laying off to increase efficiency and cutting cost- Rightsizing is contingent with corporate strategy- Outsourcing vs. Offshoring- Outsourcing- when the company doesn’t own the firm that is performing international operations- Offshoring- when the company moves some of its operations abroad- Continuous improvement programsResponsible for reading for everything in 1-41. Answer review questions at end of chapters2. Look at the key points from beginning of lecturesChapter 2- Exhibit 2.2- outlines the four functions of HR Management- Labor unions- what they do and purpose- Hawthorne studieso Insights into group behavior Quality of work space is not as important and how much care managers showed to employees- Communication between managers and employeeso Supportingo 2 way communicationChapter 3Title 71. Race 2. Gender3. National origin4. Color5. Religion- Griggs vs duke Power- EEOC- enforcement arm for any discrimination suit- Adverse treatment- intentional- Adverse impact- unintentional - No age cap in ADEA- Minimum is 40!!!- ADA- Americans with disabilities act reasonable accommodationo In charge of making sure there is ramps and water fountains for people to access- FMLA- 12 weeks unpaid leave for medical or family issueso They can deny if it will cause economic damage to the companyo Key essential employee- 4/5th’s rule Exhibit 3.3- Business necessity/ the essence of business (PANAM hot bitties)o Customer’s preference does not mattero Coffee is not a necessity for taking people from A-B- BFOQ- Bona fide occupational qualificationo A requirement for organizations to justify why they can discriminateo Bitches can’t carry 50 pounds- Sexual Harassment- men and women that (any unwanted activities that can affecto Quid pro quo- this for that (u do this, I’ll give u that)o Hostile work environment (Anything of sexual nature that is uncomfortable for people in the workplace)o Unreasonably affecting an individual’s workChapter 4- Rights discipline- Drug testingo Random drug testing- Polygraph o Can be used for positions of high security- governmento Can be used when something was stolen, had a really good reason- WARN Acto When a company has 100 or more employees must give 60 days notice before closing a plant and firing a shit ton employees- Honesty Test/ Integrity tests- Whistleblowing o Letting someone know that there is an issue when something illegal/unethical is happening- Employment at will doctrineo Employers can fire an employee without giving a reason or cause- Progressive Disciplineo formal way of discipline Several step process where you document the process1. Written verbal warning that is documented2. Written3. Suspension4.
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