Exam Review SMP Strategic management Process Vision Mission Objectives External Internal Analysis Competitive advantage Above average returns o HR contributes to the internal analysis of this process and provides internal information needed to make sound decisions Zimpfer case looking at age discrimination based on the ADEA and lost because couldn t prove that age discrimination occurred Self organizing teams Review cases for homework assignments Chapter 1 Exhibit 1 1 Differences between individualism and collectivism US is individualistic What is a knowledge worker Individuals who s work is designed around the application analysis and processing of info Ex Investment bankers Teachers Lawyers The workforce how has it changed in the passed 40 60 years Used to be a whole bunch of white guys NOW much more divers Contingent workforce Part time Temp Contract Fulltime employees Core employees Downsizing is cross the board laying off to increase efficiency and cutting cost Rightsizing is contingent with corporate strategy Outsourcing vs Offshoring Outsourcing when the company doesn t own the firm that is performing international operations Offshoring when the company moves some of its operations abroad Continuous improvement programs Responsible for reading for everything in 1 4 1 Answer review questions at end of chapters 2 Look at the key points from beginning of lectures Chapter 2 Exhibit 2 2 outlines the four functions of HR Management Hawthorne studies Labor unions what they do and purpose o Insights into group behavior Quality of work space is not as important and how much care Communication between managers and employees managers showed to employees o Supporting o 2 way communication Chapter 3 Title 7 1 Race 2 Gender 3 National origin 4 Color 5 Religion Griggs vs duke Power EEOC enforcement arm for any discrimination suit Adverse treatment intentional Adverse impact unintentional No age cap in ADEA Minimum is 40 ADA Americans with disabilities act reasonable accommodation o In charge of making sure there is ramps and water fountains for people to access FMLA 12 weeks unpaid leave for medical or family issues o They can deny if it will cause economic damage to the company o Key essential employee 4 5th s rule Exhibit 3 3 Business necessity the essence of business PANAM hot bitties o Customer s preference does not matter o Coffee is not a necessity for taking people from A B BFOQ Bona fide occupational qualification o A requirement for organizations to justify why they can discriminate o Bitches can t carry 50 pounds Sexual Harassment men and women that any unwanted activities that can affect o Quid pro quo this for that u do this I ll give u that o Hostile work environment Anything of sexual nature that is uncomfortable for people in the workplace o Unreasonably affecting an individual s work Chapter 4 Rights discipline Drug testing o Random drug testing Polygraph o Can be used for positions of high security government o Can be used when something was stolen had a really good reason WARN Act o When a company has 100 or more employees must give 60 days notice before closing a plant and firing a shit ton employees Honesty Test Integrity tests Whistleblowing illegal unethical is happening Employment at will doctrine Progressive Discipline o formal way of discipline o Letting someone know that there is an issue when something o Employers can fire an employee without giving a reason or cause Several step process where you document the process 1 Written verbal warning that is documented 2 Written 3 Suspension 4 Termination
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