CRM JST 271 1st Edition Lecture 10 I II III IV V Organizational Change a Police organizations are not static entities b Change occurs when organizations adopt new ideas or behaviors c Success depends on how well the organization can alter the behavioral patterns of its personnel i That is it depends on resistance to change by an organization Resistance to Change a A variety of factors contribute to resistance to change i Inertia ii Misunderstandings iii Group norms iv Balance of power 1 How does each of these factors matter Overcoming Resistance to Change a Research has provided valuable lessons to help leaders recognize the factors that help overcome resistance to change especially community policing adoption i Officer involvement and participation ii Participatory management style b Additionally four managerial variables have been identified as a hindrance i 4 shortcomings 1 Lack of feedback 2 Lack of job autonomy 3 Lack of preparedness training 4 Lack of adequate resources to take on new responsibilities The Madison Experience a One of the earliest transition efforts from traditional policing to a community policing paradigm occurred in Madison WI b Started in the 1980 s before research and evaluation c In response to internal issues Office of Advisory Council formed d A of key developments occurred i Committee on the future ii Quality leadership iii Experimental police district iv Citizen involvement Results from Madison a A of important lessons followed Madison s efforts i It is possible to implement participatory management in a police department ii Decentralization contributed significantly to the creation of the new management style iii The managers thought it best to change 1 part of the organization before proceeding with department wide implementation VI iv Recruit highly educated officers The Chicago Experience a Like Madison Chicago attempted to change b Six elements were involved in their move to community policing i The entire department and city were to be involved ii Officers were to have permanent beat assignments iii The department was to have a strong commitment to training iv The community was to play a significant role in the program v Policing was to be linked to the delivery of city services vi There was to be an emphasis on crime analysis
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