Management 309 - 9/9/14*I mainly just filled in the gaps on the slides and highlighted anything that she spent time on or keywords*Emergence of Organizational Behavior- Focuses on behavioral perspectives of managementa. Draws on psychology, sociology, anthropology, economics, and medicine- Important organizational behavior topicsa. Job satisfaction and job stressb. Motivation and leadershipc. Group dynamics and organizational politicsd. Interpersonal conflict e. The design of organizations Behavioral Management Today- Contributions a. Provided insights into motivation, group dynamics, and other interpersonal processesi. Focused managerial attention on these critical processesb. Challenged he view that employees are tools and furthered belief that employees are valuable resources - Limitationsa. Complexity of individuals makes behavior difficult to predictb. Concepts are not used because managers are reluctant to adopt them c. Research findings are not often communicated to practicing managers in an understandable formTable 2.3 – Behavioral ManagementQuantitative Management Perspective- Quantitative Management Perspectivea. Focuses on decision making, economics, effectiveness, mathematical models, and the use of computers to solve quantitative problems- Management Sciencea. Focuses on the development of representative mathematical models to assist with decisions- Operations managementa. The practical application of management science to efficiently manage the production and distribution of products and services Quantitative Management Today- Contributions a. Sophisticated quantitative techniques can assist manages in decision makingb. Application of is models has increased awareness and understanding of complex processes and situationsc. It is useful in planning and controlling processes- Limitationsa. Mathematical sophistication may come at the expense of other managerial skillsb. Its models may require unrealistic or unfounded assumptions, limiting their general applicabilityIntegrating Perspectives for Managers- Systems Perspectivea. System i. An interrelated set of elements functioning as a wholeii. Open system1. An organization that interacts with its external environmentiii. Closed system1. An organization that doesn’t interact with its environmentiv. Subsystems1. The importance of subsystems is due to their interdependence on each other within the organizationSystems Perspective Concepts- Concept of synergya. Subsystems are more successful working together in a cooperative and coordinated fashion than working aloneb. The whole system is more productive and efficient than the sum of its parts- Concept of Entropya. A normal process in which an organizational system declines due to its failing to adjust to change in is environmentb. Entropy can be avoided and the organization re-energized through organizational change and renewalManagement Perspectives Compared- Universal Perspectivea. Attempted to identify the “one best way” to manage organizations.- Contingency Perspectivea. Suggests that each organization is uniqueb. Appropriate managerial behavior for managing an organization depends (is contigent) on the current situation in the organizations- An integrative frameworka. Is a complementary way of thinking about theories of managementb. Involves recognition of current system and subsystem interdependencies, environmental influences, and the situational nature of management Contemporary Applied Perspective AuthorsContemporary Issues and Challenges- A sluggish and worrisome economy limits growth- Management of an increasingly diverse workforce- Employee privacy- Technology that promotes telecommuting- The role of the internet in business strategy- Operating and competing in diverse global markets- Ethics in corporate governance and social responsibility - Quality as the basis for competition, increased productivity, and lower costs- The shift toward a service
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