UT Arlington PSYC 3301 - Lecture PowerPoint Chapter 14 (8 pages)

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Lecture PowerPoint Chapter 14



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Lecture PowerPoint Chapter 14

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Pages:
8
School:
University of Texas at Arlington
Course:
Psyc 3301 - Psychology of Humans
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11 18 2014 CHAPTER 14 Stress and Burnout The nature of stress Emotional and physiological aspects of stress Selye s stage theory Alarm reaction Resistance Exhaustion The nature of stressors They are intense and or overwhelming overload They evoke simultaneous incompatible tendencies They are uncontrollable Cognitive appraisal of an event as stressful Perception that the situation threatens important goals Perception that effective coping isn t possible 1 11 18 2014 Major causes of stress Work related causes heat noise crowding danger lack of privacy Social conditions high level of politics abusive or uncaring management atmosphere discrimination and harassment Occupational demands highly stressful occupations Frequent decisions Constant monitoring of devices or materials Repeated exchanges of information with others Unpleasant physical conditions Performing unstructured rather than structured tasks Jobs that create problems for one s relationships at home Major causes of stress Multiple roles Family stressors versus work stressors gender differences Drawbacks role conflicts divided attention and energy increasing backlogs both inside and outside the work setting Benefits new areas of autonomy control selfdefinition personal satisfaction and social support The benefits of working are evident for wives only when their husbands share family responsibilities 2 11 18 2014 Major causes of stress Types of role conflict Inter role conflict Person role conflict Within role conflict Overload and underload Qualitative and quantitative overload Qualitative and quantitative underload The desirability of the middle course Major causes of stress Responsibility for others Isolation and the lack of social support advice comfort help sense of perspective Unemployment uncertainty financial strain loss of selfesteem concern with loss of esteem from others sense of helplessness depression 3 11 18 2014 Personal factors and stress Stressful life events and physical illness Daily hassles You re on your own Individual differences in resistance to stress Optimism as a buffer against stress problem focused coping seeking social support taking a time out from other activities Gender and ethnic differences Women report stronger positive and negative emotions and rely more on social support Hispanics have both a social and a health advantage Attitudes and stress see the list on page 414 of the text Life events some are more stressful than others Event Relative Stressfulness Death of a spouse 100 Divorce 73 Jail term 63 Death of a close family member 63 Marriage 50 Fired from job 47 Retirement 45 Trouble with boss 23 Change in residence 20 Vacation 13 Christmas 12 4 11 18 2014 Stress some important effects Stress and physical health 50 70 of physical illnesses are stress related including heart disease ulcers and diabetes Stress and mental health anxiety depression irritation anger fatigue reduced feelings of competence self worth and job satisfaction and a sense of helplessness Stress and behavior at work impaired performance of complicated tasks poor decision making increased absenteeism turnover alcohol and drug abuse 5 11 18 2014 Stress some important effects Stress and physical health 50 70 of physical illnesses are stress related including heart disease ulcers and diabetes Stress and mental health anxiety depression irritation anger fatigue reduced feelings of competence self worth and job satisfaction and a sense of helplessness Stress and behavior at work impaired performance of complicated tasks poor decision making increased absenteeism turnover alcohol and drug abuse Burnout Burnout begins with disillusionment you can t change things much each day is the same old routine each day brings more stress and more problems Physical exhaustion headache nausea poor sleep loss of energy and loss of appetite Emotional exhaustion depression emotional numbness feelings of helplessness and feeling trapped low sense of accomplishment 6 11 18 2014 Burnout Major causes of burnout Prolonged exposure to stress Problems with the way the organization functions Conditions implying that your effects are useless futile ineffective unrecognized and unappreciated Supervisors who don t show consideration Personal factors taking the job too seriously working in helping professions being a hypercontroller not having a communal orientation Burnout Major effects of burnout Giving up and seeking new jobs or careers Taking a desk job within the same profession Countering the effects of burnout Seeking increased social support Developing hobbies and outside interests Relaxation strategies short breaks exercise meditation power naps List of recommendations on page 421 7 11 18 2014 Techniques for managing stress Being married or having another strong social support network Maintaining a healthy lifestyle getting regular physical exercise eating right avoiding drug and alcohol abuse Using effective coping techniques emotional coping mental coping active behavioral coping Getting control of emotions relaxation training deep breathing meditation biofeedback training 8


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