HBM 235 1st Edition Lecture 3 Outline of Last LectureI. Review on TermsII. Historical ReviewIII. FacilitiesIV. Organizational V. TransportationVI. Hospitality ResourcesOutline of Current LectureI. Loose ends from last time…II. Destination MixIII. ObjectivesIV. Five Classes of Tourist MotivesV. 8 Motivational GroupsVI. Why Travel?Current Lecture*Assignment #1: due Next Friday 01/31: No later than 11:55 via ANGEL-No hard copiesInstructions: in your syllabus (Attractions, facilities, infrastructure, transportation, & hospitality Types of attractions: primary, secondary, etc. *Quiz on Friday on Chapter 1, 10, 11I. Loose ends from last time…-Display rules-Emotional labor (surface acting and deep acting)-Surface actors more likely to burnout-Identity (greater alignment with identity, less harmful effects of emotional labor)-How can you use this info?II. Destination Mix-Attractions, facilitations, infrastructure, transportation, hospitality resources-How to be competitive?-It depends on the type of tourism, tourism you are developing-Metric of success Ch. 11III. Objectives: travel decisions- Push and Pull FactorsA. Push-Whether to go-Internal to individual-Psychological needs and desires (Escape, reconnect, novelty, relax, adventure)B. Pull-Where to go-External to individual -Characteristics of destinations -Pull factors can satisfy push factors C. Cultural Differences (in push and pull factors)-Matching important; ex. Pull for Japanese travelers *Important to understand: travelers have real wants and needs they want satisfied (Models in book)Motivation- occurs when a person wants to satisfy a needHomeostasis- a state of psychological stability-Disrupted when people aware of need deficiency Objective-Perception that a specific travel destination or service will satisfy the need IV. Five Classes of Tourist MotivesA. Climate/environmentB. Relaxation/have a good timeC. Adventure/novelty/seeing something newD. Personal reasons (prestige, identity, etc.)E. Educational/seeing other cultures *Tourist motives can change at different stages in life (QUIZ QUESTION)V. 8 Motivational Groups1. Experimental: want to explore other cultures2. Family focused: travel with family members 3. Casual travelers- R&R4. Trail Blazers- connect with nature5. Reconnectors- time with partner6. Affluentials- relaxation and luxury 7. Back to basics- frugal R&R8. Quintessential travelers: experiences, socializing travelersVI. Why Travel?A. Work or volunteer opportunities 1. Peace Corps 2. United Nations3. US Government Department of
View Full Document
Unlocking...