HBM 235 1st Edition Lecture 3 Outline of Last Lecture I Review on Terms II Historical Review III Facilities IV Organizational V Transportation VI Hospitality Resources Outline of Current Lecture I Loose ends from last time II Destination Mix III Objectives IV Five Classes of Tourist Motives V 8 Motivational Groups VI Why Travel Current Lecture Assignment 1 due Next Friday 01 31 No later than 11 55 via ANGEL No hard copies Instructions in your syllabus Attractions facilities infrastructure transportation hospitality Types of attractions primary secondary etc Quiz on Friday on Chapter 1 10 11 I Loose ends from last time Display rules Emotional labor surface acting and deep acting Surface actors more likely to burnout Identity greater alignment with identity less harmful effects of emotional labor How can you use this info II Destination Mix Attractions facilitations infrastructure transportation hospitality resources How to be competitive It depends on the type of tourism tourism you are developing Metric of success Ch 11 III Objectives travel decisions Push and Pull Factors A Push Whether to go Internal to individual Psychological needs and desires Escape reconnect novelty relax adventure B Pull Where to go External to individual Characteristics of destinations Pull factors can satisfy push factors C Cultural Differences in push and pull factors Matching important ex Pull for Japanese travelers Important to understand travelers have real wants and needs they want satisfied Models in book Motivation occurs when a person wants to satisfy a need Homeostasis a state of psychological stability Disrupted when people aware of need deficiency Objective Perception that a specific travel destination or service will satisfy the need IV Five Classes of Tourist Motives A B C D E Climate environment Relaxation have a good time Adventure novelty seeing something new Personal reasons prestige identity etc Educational seeing other cultures Tourist motives can change at different stages in life QUIZ QUESTION V 8 Motivational Groups 1 Experimental want to explore other cultures 2 Family focused travel with family members 3 Casual travelers R R 4 Trail Blazers connect with nature 5 Reconnectors time with partner 6 Affluentials relaxation and luxury 7 Back to basics frugal R R 8 Quintessential travelers experiences socializing travelers VI Why Travel A Work or volunteer opportunities 1 Peace Corps 2 United Nations 3 US Government Department of State
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