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UW-Madison COUNPSY 650 - Counseling & Interviewing

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Current LectureI. Counseling PsychologyOriginated in early 1950’sScientist-practitioner modelResearch emphasesHealthy developmentMulticultural issuesPsychotherapy process and outcomeCollege counseling centers, veteran’s affairs, private practice, academia. Counseling and InterviewingApplication of basic attending skills (counseling microskills) to interview settingsGain awareness of cultureSelf-awarenessCounseling as a form of interviewingIII. General communication conceptsAll interactions are multicultural interactionsAll communication is culturally basedImproving communication skills begins with a focus on our own communication style and valuesCommunication is a constant processYou cannot not communicateBi-directionalSender/receiverTransactional processOccurs on multiple dimensionsNonverbal/verbal (content vs. relational messages)Unintentional/intentionalCommunication is steeped in:Cultural contextAssumptionsExpectationsValuesIV. InterviewsA specific type of communication:1. Require use of basic attending skillsActive listeningEffective inquiryAccurate reflection of contentAccurate reflection of affect2. Interview defined: a communication interaction that is between two or more parties (individual or group), purposeful (at least one party has a goal)Parties use questions, answers, statements, actions (behaviors) toExchange informationInfluence one anotherDetermine action3. Types of interviews:JournalisticPrimary goal: gather infoSecondary goal: entertainOutcome: good storyResearchPrimary goal: learn about group of individualsSecondary goal: apply infoOutcome: valid, reliable dataPersuasivePrimary goal: sell an idea or productSecondary goal: maintain credibilityOutcome: satisfied customerLegalPrimary goal: discover facts or gain infoSecondary goal: solve caseOutcome: assign guilt/responsibilitySelectionPrimary goal: evaluationSecondary goal: self-promotionOutcome: good matchAppraisalPrimary goal: evaluation, feedbackSecondary goal: set goalsOutcome: accurate evaluationDisciplinePrimary goal: feedback; re:problemSecondary goal: info and decisionOutcome: plan of actionDiagnosticPrimary goal: identify problemSecondary goal: get relevant factsOutcome: accurate diagnosisCounselingPrimary goal: self-knowledgeSecondary goal: feedback, suggestionsOutcome: growth and changeV. Cultural Communicator:Culture is those values, attitudes, behaviors, beliefs, and norms into which we are socialized1. Worldview= how one perceives his/her relationship to the worldTimeActivityNatureInstitutionsPeople and relationships2. Identity= one’s understanding and expression of their “self”3. Each of us has multiple identities (IDU)Individual level:All individuals are, in some respect, like no other individualsGroup level:All individuals are, in some respect, like some other individualsGender, culture, race, sexual orientation, age, partner statusUniversal level:All individuals are, in some respect, like all other individualsBiological & physical systems, common life experiences, self-awareness, ability to use symbols4. I*G*U and C*W*ICWI- culture, worldview, identityIGU- individual, group, universalTake home points:Interview is a specific type of communicationAll communication is culture-basedDynamic interplay of culture, worldview, and identity affects communicationCounPsych 650 1st Edition Lecture 1 Outline of Current Lecture I. Introduction to Counseling PsychologyII. Counseling & InterviewingIII. General Communication ConceptsIV. Interviews1. Basic attending skills2. Definition3. Types of interviewsV. Cultural Communicator1. Worldview definition2. Identity definition3. Individual, Group, Universal (IDU)4. Culture, worldview, identity (CWI)Current LectureI. Counseling Psychology- Originated in early 1950’s- Scientist-practitioner model- Research emphases- Healthy development- Multicultural issues- Psychotherapy process and outcome- College counseling centers, veteran’s affairs, private practice, academiaThese notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.. Counseling and Interviewing- Application of basic attending skills (counseling microskills) to interview settings- Gain awareness of culture- Self-awareness- Counseling as a form of interviewingIII. General communication concepts- All interactions are multicultural interactions- All communication is culturally based- Improving communication skills begins with a focus on our own communication style and values- Communication is a constant process - You cannot not communicate - Bi-directional- Sender/receiver- Transactional process- Occurs on multiple dimensions- Nonverbal/verbal (content vs. relational messages)- Unintentional/intentional- Communication is steeped in:- Cultural context- Assumptions- Expectations- ValuesIV. Interviews- A specific type of communication:1. Require use of basic attending skills- Active listening- Effective inquiry- Accurate reflection of content- Accurate reflection of affect2. Interview defined: a communication interaction that is between two or more parties (individual or group), purposeful (at least one party has a goal)Parties use questions, answers, statements, actions (behaviors) toExchange informationInfluence one anotherDetermine action3. Types of interviews:- Journalistico Primary goal: gather infoo Secondary goal: entertaino Outcome: good story- Researcho Primary goal: learn about group of individualso Secondary goal: apply infoo Outcome: valid, reliable data- Persuasiveo Primary goal: sell an idea or producto Secondary goal: maintain credibilityo Outcome: satisfied customer- Legalo Primary goal: discover facts or gain infoo Secondary goal: solve caseo Outcome: assign guilt/responsibility- Selectiono Primary goal: evaluationo Secondary goal: self-promotiono Outcome: good match- Appraisal o Primary goal: evaluation, feedbacko Secondary goal: set goalso Outcome: accurate evaluation- Disciplineo Primary goal: feedback; re:problemo Secondary goal: info and decisiono Outcome: plan of action- Diagnostico Primary goal: identify problemo Secondary goal: get relevant factso Outcome: accurate diagnosis- Counselingo Primary goal: self-knowledgeo Secondary goal: feedback, suggestionso Outcome: growth and changeV. Cultural Communicator:- Culture is those values, attitudes, behaviors, beliefs, and norms into which we are


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