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UW-Madison COUNPSY 650 - Information Gathering Interview

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Current LectureIndividual and Cultural Differences Part II and Wrap-upHow we understand and think about difference affects our communicationI, G, or U?- Don’t want to only focus on oneWorking from a “culturally diverse” model of differenceLanguage- i.e. “that’s so weird”Enculturation and AcculturationEnculturation- process of learning the acceptable values and behaviors, and customs of one’s own culture (i.e. learning certain values, customs etc.)Acculturation- the degree to which cultural values and behaviors are held when cultures meet (i.e. adherence to certain values, customs, etc.)Negotiating Difference and Making Meaning: cultural identity development models:Awareness  struggle  integrationEx: Black Identity Development (cross), White Racial Identity Development (helms), Feminist Identity Development (downing & rousch), Multiethnic Identity Development (phinney)Multiethnic Identity Measure (MEIM)Measure to determine attitude beliefs and behaviors associated with an individuals ethnic groupChallenges: Cultural EncapsulationDon’t recognize that it is important to recognize differencesSeek solutions thru technique-oriented strategies and quick or simple remediesKeep in mindIndividual differences are group influencedNeed to understand self to understand othersMultiple paths to develop self awareness of our individual and group identitiesI. Information Gathering InterviewsJournalisticProvide and interpret information for audience2 main considerations:Information- telling a storyAudience- needs can vary-need to assessPre-interview preparationWho is the audience?CWI/IGUSimilar to prospecting & values assessment of persuasive interviewsWho is the interviewee?CWI/IGUFit the needs/interests of the audience?Most effective questions?Info about the interviewee and the audience (the people)Background info on topic (the content)Stick to the objective, ask questions without debating/arguingOpen-ended questions elicit quotable responsesEthical and practical considerations“Importance of accuracy” and “need to be fair” (Fedler, 1989)First-hand sourceFact checkingValidation of materialsCross-checking (validation from 2 sources)Corroboration of allegationsUsefulness of info?Unreliability of eyewitness accountsPreserve interviewee’s opinion through quote rather than paraphraseTYPES:NewsPurpose: what, when, where, and who of eventNews FeaturePurpose: how and why of eventInvestigativePurpose: explore issue in-depth for purpose of coming to some conclusionProfilePurpose: in-depth view of a personIn sum, Journalistic interviewsKnow your audienceGet information ahead of timePre-interview preparation & questionsEthical and practical considerations (fairness, accuracy)Types: news, news feature, investigative, profileOccupational (informational)Learn about day-to-day realities of workNOT selectional (job-interview)Why?Explore career/jobInquire about real work being performed in that jobGain up-to-date knowledge & terminologyAssess person-environment fit (predicts work satisfaction)Build a networkTheory of work adjustment (TWA)Model that describes the interaction and fit between a person and the environmentPerson – skills, needsJob – demands, reinforcementsDo person’s skills match demands of job?  SatisfactorinessDo persons needs match reinforcements of job?  SatisfactionWhen both match = correspondenceHow to find interviewee?Pre-structured programs (recruitments)Initiative to contact individualsReferralLetterPhoneDrop-inWilling to be interviewed?Effective InquiryDifferent question types depending on your goalsLot of open-endedQuestions about occupational environmentTypical dayJob “culture”FlexibilityDress, hours, vacation, travelQuestions about qualifications/requirementsWhat do you need to get the job and be successful?Degree, certification, special training/coursesKnowledge baseExperiencesTraits/characteristicsQuestions about personal connection to careerQuestions about dutiesDaily, monthly, yearly expectationsWork scheduleChoice of dutiesTiming of dutiesQuestions about job outlook & future opportunitiesOpportunities for growth & advancementsCurrent & future demandSalary & benefitsQuestions to get advicePeople like to give advice, makes them feel like there is trust & interestHow can I get more info?Others I can talk with? Professional groups I should join?Don’t forget the follow-up!Thank you card/emailExpress interestFuture contact- say look forward to speaking with you in futureAdviceMentorshipResearchGather info, test hypotheses, discover meaningsStart with research questionSpecificAnswerableHypotheses and meanings about what/how?Identify group of interestSample/recruit willing participants2 methodsQuantitativeHighly standardizedMight be experimentalData is in form of numbersQualitativeLess structuredMore narrativeData is in form of words, phrases, themes, etc.Goal: reliable and valid data (scores, info)Reliability: precisionValidity: accuracyHelping people?Reliability: precision, dependability; test-retest reliability, same answer with different interviewer?Validity: accuracy, actually capturing/measuring what we intended to capture; right questions? Do responses actually capture parts or all of something else; do our interpretations change the data?Most frequent use  qualitative researchExplore new topicsGain more depth on established knowledgeCouns Psych 650 Lecture 10Outline of Last Lecture I. Defining persuasionII. Persuasion is NOTIII. Elaboration Likelihood TheoryIV. Elements of Persuasive InterviewsV. Guidelines for persuasive interviewsVI. ConsiderationsOutline of Current Lecture I. Information gathering interviewsa. Journalisticb. Occupationalc. Research Current Lecture Individual and Cultural Differences Part II and Wrap-up- How we understand and think about difference affects our communicationo I, G, or U?- Don’t want to only focus on oneo Working from a “culturally diverse” model of differenceThese notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.o Language- i.e. “that’s so weird”- Enculturation and Acculturationo Enculturation- process of learning the acceptable values and behaviors, and customs of one’s own culture (i.e. learning certain values, customs etc.)o Acculturation- the degree to which cultural values and behaviors are held when cultures meet (i.e. adherence to certain values, customs, etc.)-


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UW-Madison COUNPSY 650 - Information Gathering Interview

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