Current LectureI. Why reflect feelings?Interviewee feels heard and understoodInterviewee gets feedbackInterviewee can correct you  you can ask better questionsII. What do feelings have to do with interviewing?In helping interviewsThe act of naming a feelingFoundation of hearingIn journalistic interviewingEstablish trust/gain infoIn legal interviewsEstablish motiveUnderstanding state of mindIII. Thinking about emotions on different levels1. NeurobiologicalChemical & electrical impulses through neurotransmitters in brainEvolutionary development- different regions of brain and how each structure develops for certain purposeFunctional neuro-circuitry- which parts of brain are active during emotions2. Physiological systems (where feeling it in body, parasympathetic/sympathetic)3. Psychosocial functioningAdaptive behaviorsEvaluative judgmentsInterpersonal dynamics4. Ontological (study of being)/spiritualIV. How many feelings are there?LimitlessThose that are physiologically-groundedFear, anger, sadnessThose that are socializedGuilt, shame, prideSeems to be evidence for some basic universal emotions, but little agreement about what makes them commonV. 6 basic human emotions (universal)HappinessPleased, satisfied, content, elated, ecstatic, excited, cheerful, thrilledSadnessDown, discouraged, depressed, forlorn, dejected, heartbrokenFearConcerned, worried, terrified, agitated, fright, anxietyAngerUpset, outraged, fury, hatredSurpriseDisgustVI. Feelings in cultural contentLitost (Czech): state of torment created by the sudden sight of one’s own miseryPena ajena (Mexican Spanish): embarrassment you feel watching someone else’s humiliationSchadenfreude (German): the pleasure derived from someone else’s painTocka (Russian): great spiritual anguish (dread), often no cause or reasonHygge (Danish): comfort and coziness that comes from enjoyment of food and drink with friendsGigil (Filipino): unbearable urge to pinch things that are cuteVII. Display Rules (Ekman & Friesen)Learned, culture specific rules governing the management and control of emotional expression depending on social circumstancesSelf-awareness of feelingsFeelings as an interpersonal barometerFeelings as an empathetic barometerCountertransferenceFeelings about the interviewee that are guided by past relationships or experiencesVIII. Importance of self-awarenessManaging stressBeing personableManaging impressionsIX. Human Needs/MotivationsMotivation to work  feelings of pride, happiness etc.Motivation to fight  feelings of anger, fear, defensivenessMotivation to use substance  avoidance of feelingsMotivation to be in a relationship  feelings of love, care, safetyMaslow’s Hierarchy of NeedsBottom first: Physiological, safety, love/belonging, esteem, self-actualizationCarl Rogers: the person centered approach: approach to psychotherapy that emphasized reflecting feeling, sharing power with the client, nondirective counselingNecessary and sufficient conditions (6, only need to know these)The second person, whom we shall term the therapist, is congruent or integrated in the relationshipThe therapist experiences unconditional positive regard for the clientThe therapist experiences an empathetic understanding of the clients internal frame of reference and endeavors to communicate this experience to the clientThe communication to the client of the therapists empathetic understanding and unconditional positive regard is to a minimal degree achievedUnconditional positive regard, not about liking someone, it is respecting them as a human and putting yourself in their shoesI understand the feelings you are describing and something of how it is to be you in this moment…Ex: how Dexter did all these terrible thingsEmpathyRecognition and understanding of the states of mind, beliefs, desires, and emotions of othersAbility to put self in others shoesIntuitive and learned skill setCultural empathy- put oneself in another’s shoes, culturally and contextually; understanding others group identities in the same way that group understands themX. Techniques of Reflecting FeelingAttend to nonverbals“You’re smiling…you seem happier than usual”Label affect specifically“Hesitant” “anxious”Mirror affectBe careful with this, don’t want to mimic someoneUse appropriate tense“Right now you feel”“Back then, you were feeling”Check for accuracy“Am I hearing you right?”XI. 5 parts of feeling statement1. Sentence stem“It looks like your…”2. Feeling label3. Context4. Tense“Right now…”5. Check out“Is that correct? Am I right?”XII. ChallengesMove to fast for empathyAttempt to fixAccurate identification of affectNot always obviousCulture basedOver or understate feelings“You are obviously intensely angry”“So I guess its no big deal to you”Mix of own feelings and clients feelingsLikelihood of psychological distractionsPhysical distractionsPsychological distractionsMultiple feelings presentUncomfortable with intensity of clients feelingsTopic jumping often frequent“Reflection is an instrument of artistic virtuosity”Couns Psych 650 Lecture 7 Outline of Last Lecture I. Problematic Questions/Suggested Don’ta. Loaded Q’sb. Rapid fire Q’sc. Double-barrel Q’sd. Open/closed Q’se. Pose overly-long Q’sf. Post too short Q’sg. Jargon-loaded Q’sh. Curiosity Q’sII. Effective Inquiry Wrap-upIII. Cognitive Developmenta. Jean Piagetb. Schemasc. Assimilationd. AccommodationIV. Reflection of contenta. Paraphrasingb. Reflect feelingOutline of Current Lecture I. Why reflect feelings?II. What do feelings have to do with interviewing?a. In helping interviewsb. In journalistic interviewsc. In legal interviewsIII. Thinking about emotions on different levelsa. Neurobiologicalb. Physiological systemsc. Psychosocial functioningd. Ontological/spiritualIV. How many feelings are there?V. 6 basic human emotionsVI. Feelings in cultural contentVII. Display rulesVIII. Self-awareness of feelingsThese notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.IX. Human needs/motivationsX. Techniques of reflecting feelingXI. 5 parts of feeling statementXII. ChallengesCurrent LectureI. Why reflect feelings?- Interviewee feels heard and understood- Interviewee gets feedback- Interviewee can correct you  you can ask better questionsII. What do feelings have to do with interviewing?- In helping interviewso The