UT Arlington PSYC 1315 - chp 14 notes (2 pages)

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chp 14 notes



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chp 14 notes

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Pages:
2
School:
University of Texas at Arlington
Course:
Psyc 1315 - Introduction to Psychology
Introduction to Psychology Documents

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Understanding and enhancing the safety and effi ciency of the human machine interaction is the central focus of ergonomics also called human factors a fi eld that combines engineering and psychology Proctor Vu 2010 Desks chairs switches buttons all of the objects workers use every day are the product of design decisions aimed at promoting a person s effi ciency on the job In a later study a group of workers was selected to work without an offi cial supervisor answering only to the researchers themselves Th ese workers received a variety of special privileges so that the researchers could see whether these changes infl uenced productivity As it happens any change at all did aff ect productivity Th e results of this work led to the coining of the term Hawthorne eff ect which refers to the tendency of individuals to perform better simply because of being singled out and made to feel important Th e human relations approach emphasizes the psychological characteristics of workers and managers and stresses the signifi cance of factors such as morale attitudes values and humane treatment of workers Cameron 2007 Dalton Hoyle Watts 2011 Th e human relations view focuses on the workplace as a crucially important social system Th e emphasis is on positive interpersonal relations among coworkers teamwork leadership job attitudes and the social skills of managers Human relations methods stress that fulfi lling work meets other important human needs beyond purely economic considerations Job analysis is the process of generating a description of what a job involves including the knowledge and skills that are necessary to carry out the job s functions The analysis must follow a systematic procedure that is set up in advance Second it must break down the job into small units so that each aspect can be easily understood Breaking down a job may lead to the discovery that for example a skill that previously was not considered important actually is For instance the responsibilities of a



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