PSY 255 Exam 3 Study Guide Professor Kevin Hoff When The 3rd exam will be held from 5 45 7 05pm on Thursday April 25 Where Brody Hall Room 112 same room as usual What 40 multiple choice questions each question is worth 2 5 points 100 total points You will have the full class time to complete the exam and the questions will cover content covered in lecture corresponding to powerpoints 17 through 23 on D2L i e all content since exam 2 Note the topics below are presented in the same order as the slides on D2L Motivation chap 8 Define motivation Theories of motivation o Need Motive Value theories What is a need Understand the core ideas of Maslow s hierarchy of needs Alderfer s ERG theory and how it differs from Maslow Work values what are they and what are some example values o Cognitive choice theories Understand the emphasis of these theories as a whole Social cognitive theory understand the core ideas and the concept of self efficacy including criticisms of the theory Equity theory Inputs Outputs Assumptions and how to reduce inequity Equity sensitivity benevolent entitled Evidence supporting equity theory Goal setting theory know the core ideas implications and evidence to support the theory Parkinson s Law what is it and how does it apply to procrastination Applications of motivation o Goal setting theory and Management by objectives MBO o Job enrichment and job characteristics theory know the five job dimensions skill variety task identity task significance autonomy and feedback o Job crafting what is it o Organizational behavior management and the ABC model Job Attitudes chap 9 What is an job attitude and why are they important to study Job satisfaction o Value percept theory s main idea o Know the typical pattern of American s job satisfaction Cultural values and job satisfaction o A model of antecedents and consequences of job satisfaction Job characteristics Personal individual characteristics Social factors relationships role variables organizational justice Growth opportunities o Measuring job satisfaction Dimensionality general versus facet level satisfaction Experience sampling methods o Consequences of job satisfaction Performance task vs contextual Withdrawal behaviors Job and life satisfaction which hypothesis is supported by data Organizational commitment o Know the three main types of organizational commitment and how they differentially relate to job performance see consequences of commitment slide o Antecedents of commitment Org factors Personal factors social factors o Consequences of commitment Job performance Withdrawal behaviors o Video on remote hybrid work Other job attitudes know what they are and how they differ from each other o Work centrality o Underemployment o 3 levels of emotion state mood trait o Emotional labor o Emotional regulation Leadership chap 13 What is leadership o Leader effectiveness vs emergence Trait theories Central premise and evidence Behavioral theories central question and limitations critique Transformational leadership know the definition major premise Moral leadership approaches know the definition major premises and example Women and leadership o Gender stereotypes on agentic and communal qualities o Role congruity theory Cross cultural leadership o General findings from GLOBE study o Universal leader characteristics Power and leadership o Know the major premise factors associated with leadership emergence e g o Know 5 types of power Implicit leadership theory personality height gender Contingency theories o Know the major premise and o Fielder s contingency theory o House s path goal theory Leader member exchange LMX o Major premise antecedents and consequences of LMX Abusive leadership what defines it and its effects Teams chap 12 What are work teams Why use teams benefits and drawbacks Problems in teams o Process loss o Social loafing o Free riding o Sucker effect o Group polarization o Groupthink Symptoms causes and remedies to groupthink Team imputs KSAOS that predict team performance Team effectiveness o Criteria for team effectiveness Productivity Team attitudes Withdrawal External processes Intragroup processes Social influence in teams o Norms descriptive norms vs prescriptive norms o Conflict and the three main types of conflict o Cohesion Team development Know the 5 stage model Tuckman 1965 Chapter 11 Occupational Health Psychology Occupational health psychology what is it o Factors that influence employee health safety o Accident causes prevention o Physical conditions environmental risk factors and injuries Stress at work Define stressors strains and know the workplace stress process o Job stressors Intrinsic work factors Workload Autonomy Role variables ambiguity conflict Career development Job insecurity Lack of growth economic changes Interpersonal factors Conflict Incivility bullying org politics o Strains the outcomes of stress Job related strains emotion related strains physiological strains o Yerkes Dodson Law the inverted U relationship between stress and performance o Coping with stress Problem focused vs emotion focused coping Social support Understand the role of avoidance in the cycle of anxiety Work family interface o Spillover vs Segmentation model o What is work family conflict and how does it differ from work family enrichment understand that both of these processes can go in both directions Reducing work family conflict o Know the four tactics to manage work family boundaries o Know common types of family friendly programs e g Child care o Video on the 4 day work week Course take home messages final lecture Note you should also know content covered in the final lecture i e the 4 main take home messages from class