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Business Communications Test 2 Bank Chapter 5 46 Mechanics include all of the following except a b c d e content punctuation number expression word division abbreviations 47 Which of the following is not a way to achieve clarity in your writing a b c d e Be sure the message is accurate and complete Use familiar words and phrases Emphasize compound sentences Avoid dangling expressions Eliminate unnecessary jargon 48 Which sentence effectively uses words that are familiar to businesspeople Please ascertain whether the deliverance of merchandise will be He was not cognizant of the actuality that he was still in a A financial deficit may be encountered during the transitional period a forthcoming in the duration of the business cycle b probationary period c following the merger d Company e funds that should be allocated for remunerations The board of directors will soon meet to discuss acquiring the Sonar The accountant will commence to compute the amount of monetary 49 Which statement does not contain a dangling expression Eric informed Jason about the policy changes but he doesn t like the a changes b found c reports d Gettysburg on the back of an envelope e meetings While reviewing the corporate report a few discrepancies were While traveling to Boston the auditor will review the financial Abraham Lincoln wrote the Gettysburg Address while traveling to The manager plans to address the use of cell phones in weekly 50 Identify the statement that does not contain an unnecessarily long word a b c Brian fabricated the events of the accident to circumvent prosecution Please initiate the modification of the innovative computer system William is vital to the success of the convention d the new software e The vice president will recapitulate the presentation after illustrating Initiate the termination procedures for the dispensable employees 51 Which sentence does not contain a clich or wordy expression According to our records you paid your bill after the due date During 2004 the company will focus on redefining its mission a b statement c polite at all times d extraordinary effort on the project e It goes without saying that customer service representatives must be I d like to take this opportunity to thank the development team for its Enclosed you will find three copies of the contract 52 Short and simple words help business writers a b c d e impress their readers emphasize the receiver of the action use jargon to build credibility express their meaning without distraction use redundancy in appropriate situations 53 Which is not a reason to avoid slang in business writing a b c d e It is too informal It is not businesslike It is identified with a specific group of people It is short lived It may not be understood by the general population 54 55 Identify the sentence that does not contain a clich or slang a b c d e If you want to play ball with me you need to increase your offer Let me take this opportunity to congratulate you on your promotion As you requested I sent a new catalog to the supervisor The bottom line is that we must improve our customer relations If I can be of further help please do not hesitate to call me Young adults should plan ahead for retirement Understanding absolute and relative cell references is fundamental to Identify the sentence that does not contain a redundant phrase a b working with spreadsheets c d e raise The company will give each and every employee a year end bonus Receive a free gift when you subscribe to our magazine When and if profits increase by 15 percent everyone will receive a 56 The phrase came to an agreement is an example of a an expletive b c d e unnecessary repetition concise language jargon a hidden verb The phrase there is is an example of a b c d e an expletive a hidden verb a buzz word an action verb jargon 57 58 59 60 61 is more likely to help achieve your objectives than negative language builds and maintains goodwill between you and your reader often provides more information than negative language can be achieved by stressing what can be done instead of what cannot Positive language a b c d be done e does all of these Two expressions that carry negative connotations are a b c d e compound complex and redundant will not and cannot subjunctive and passive voice ethnocentrism and abstraction ambiguity and expletive Negative language is appropriate when a b c d e your message must be strong and emphatic the reader wants to retain your goodwill you are focusing your reader on specific facts a sentence contains a hidden verb or subject jargon and slang would be misconstrued A sentence is often used to emphasize a single idea a b c d e passive voice compound complex simple compound complex 62 Which of these statements about sentence variety is not true Using too many simple sentences makes writing seem choppy Mixing negative and positive sentences maintains reader interest Readers may have difficulty reading a message with too many long a b c sentences If you use different sentence patterns and lengths your messages will A message that contains one long sentence after another can bore d be more interesting e readers Plans A and B are safe and convenient options as retirement Identify the logical compound sentence a investments b c complete the project within one week d the office supply store e Jill will photocopy the letters and Adam will type the envelopes Although the data was received after the deadline we still managed to Please purchase paper clips pencils and notebooks when you go to Doug types 100 words per minute and Amy sings in the choir In an active sentence a b c d e the subject is the receiver of the action the subject is subordinated to the action the action is subjunctive to the doer the subject performs the action the verb tense describes the doer you want to inform an applicant tactfully that he was not chosen for the identity of the person doing the action is unimportant you want to emphasize the receiver of the action instead of the doer of Passive voice is appropriate when a the job b c the action d e the person who performed the action is unknown Passive voice is appropriate in all of these situations 66 When all your sentences work together to develop a single idea the result is a b c d e the you attitude paragraph unity coherence parallelism reader benefits 63 64 65 67 is connected smoothly to the sentence before and the sentence after uses parallel construction to develop one idea consistently and A paragraph


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FSU GEB 3213 - Business Communications

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