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Chapter 51. Mechanics include all of the following except A.) Content2. Which of the following is not a way to achieve clarity in your writing? C.) Emphasize compound sentences3. Which sentence effectively uses words that are familiar to business people? D.) The board of directors will soon meet to discuss acquiring the Sonar Company4. Which statement does not contain a dangling expression? C.) While traveling to Boston, the auditor will review the financial reports.5. Identify the statement that does not contain an unnecessarily long word. C.) William is vital to the success of the convention.6. Which sentence does not contain a cliché or wordy expression? B.) During 2004, the company will focus on redefining its mission statement.7. Short and simple words help business writers D.) express their meaning without distraction8. Which is not a reason to avoid slang in business writing? B.) It is not businesslike.9. Identify the sentence that does not contain a cliché or slang. C.) As you requested, I sent a new catalog to the supervisor.10. Identify the sentence that does not contain a redundant phrase. B.) Understanding absolute and relative cell references is fundamental to working with spreadsheets.11. The phrase came to an agreement is an example of E.) a hidden verb.12. The phrase there is is an example of A.) an expletive.13. Positive language E.) Does all of these.14. Two expressions that carry negative connotations are B.) will not and cannot.15. Negative language is appropriate when A.) your message must be strong and empathic.16. A ______ sentence is often used to emphasize a single idea. D.) simple17. Which of these statements about sentence variety is not true? B.) Mixing negative and positive sentence maintains reader interest.18. Identify the logical compound sentence. B.) Jill will photocopy the letters, and Adam will type the envelopes.19. In an active sentence, D.) the subject performs the action.20. Passive voice is appropriate when E.) Passive voice is appropriate in all of these situations.21. When all your sentences work together to develop a single idea, the result is B.) paragraph unity.22. A paragraph has coherence when each sentence A.) is connected smoothly to the sentence before and the sentence after.23. Which transition does not reflect a cause-and-effect relationship? D.) finally24. Which sentence lacks parallelism? C.) Our word processing program includes pull-down menus, scroll bars, and sentences can be checked for grammatical errors25. Logically, a paragraph should A.) cover a single topic26. Business writers should create an overall tone that E.) does all of these27. You can develop a confident message by A.) believing that your decision is based on sound logic.28. Which sentence displays a confident writing style? B.) To take advantage of this special offer, call our toll-free number.29. Which guideline about confident writing is correct? D.) avoid using presumptuous language such as “I know you will agree.”30. Which statement does not appear overconfident? A.) After completing two training sessions, you should see your productivity increase31. Which of the following does not contain platitudes or other offensive expressions? E.) your letter has been forwarded to the Tulsa Division. One of the service specialists will call you by next Friday.32. Sincerity is not conveyed in which of the following statements? C.) Your satisfaction is more important than profits; therefore, we will gladly exchange your new stereo system33. A platitude is C.) a trite or obvious statement that implies a condescending attitude.34. An idea receives the most emphasis in a A.) simple sentence35. Two related ideas of equal importance should be positioned in B.) a compound sentence36. To subordinate an idea, place it in C.) the dependent clause of a complex sentence37. Assume you have five paragraphs in a letter. Which paragraph receives the most emphasis? A.) first38. Which strategy best emphasizes an idea? D.) using active voice39. You can subordinate an idea by B.) using passive voice instead of active voice40. Which statement does not contain sexist language? D.) Sally enjoys being a homemaker.41. Which sentence contains nondiscriminatory language? D.) Dr. Lopez and his assistant, Ms. Martin, attended the seminar42. Identify the sentence that best reflects the “you” attitude. B.) You should receive your order by Friday, April 10.43. Which of the following is not a principle of the “you” attitude? E.) Use the word you frequently when conveying negative information44. Avoid focusing on the reader in which of the following instances? E.) all of these45. Which of the following sentences should be rewritten without the “you” attitude? C.) You should have written a more in-depth report.Chapter 61. Which of the following messages is not considered routine? C.) top management officials announcing a decision to close a factory2. The direct organizational plan C.) lets the reader quickly see the purpose of the message3. What is the advantage of the direct organizational approach? B.) The major news receives the most attention4. Which situation does not normally involve a routine request? D.) a college student organization wants free soda to give away to students who stop by its fundraising booth5. A request is not routine id you A.) Believe that the reader will object to granting your request6. You should start a routine request B.) with the request, which is the main idea7. You should use the direct organizational plan when you E.) are conveying routine information in which the reader is interested8. When sending a routine message, you should not A.) telephone with details9. Identify an example of a polite request A.) Would you please provide information about your new digital camera?10. A suggestion for communicating with someone from another culture is to D.) be very formal in all cases11. Additional explanation or details about your initial request are necessary to A.) let the reader know exactly how the information will be used12. When asking several specific questions in a direct request letter, do not D.) use the indirect organizational plan13. To increase the probability that your routine request will be granted, B.) explain how the reader will benefit in doing what you ask14. The final paragraph of a routine request should E.) do all of these15. Which of the following is the most effective closing statement in a request letter? B.) Because the


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FSU GEB 3213 - Chapter 5

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