Final Examination Fundamentals of Human Resource Management HRM 300 Please include your name on the final examination in the right hand corner for identification Please take your time on this exam All the questions are taken directly from the textbook and electronic readings There are 42 questions totaling 15 points 15 of Your Grade There are four sections each with separate point values They are labeled True and False Please mark either T or F in the appropriate space before the question 14 20 each 2 80 points Good Luck Answers 1 T 2 T 3 T 4 T p 20 5 F p 358 6 T 7 F 8 F p 358 9 F 10 T 11 F 12 F Electronic Reading Week 2 Keeping the faith but losing in court Legal implications of proselytizing in the workplace 13 T p 359 14 T p 354 15 E 16 E 17 E p 60 1 18 C 19 C 20 E Electronic Reading Week 2 Sexual harassment in city government 21 A p 99 22 A 23 A or B p 213 24 A 25 B 26 E 27 C 28 C p 342 29 C D or E 30 D 1 Today s managers have found that employees do not set aside their cultural values and lifestyle preferences when they come to work The challenge is to make organizations more accommodating to diverse groups of people by addressing different lifestyles family needs and work styles 2 The part time temporary and contract workers used by organizations to fill peak staffing needs or perform work not done by core employees is called the contingent workforce 3 Quality management s objective is to create an organization committed to continuous improvement or one that leads to achieving an effective and lean work force A well managed organization according to W Edward Deming was one in which statistical control reduced variability and resulted in uniform quality and predictable quality of output 4 Work process engineering will generate its benefits only if Human Resource Management does train its employee population 5 Causes of stress can be grouped into two major categories motivational and 6 personal Technological changes have required HRM to address or change its practices when it deals with such activities as recruiting as recruiting and selecting employees motivating and paying individuals training and developing employees and in legal and ethical matters 2 7 Drug testing in today s organization is conducted not to eliminate illegal substance at the point of hire but only to catch those using it in the workplace 8 Type A behavior is characterized by a procrastinated sense of time urgency excessively competitive drive and difficulty accepting and enjoying leisure time The purpose of job analysis is only concerned with the amount of money that is paid to the employee for following their job description 9 10 A financial protection plan for executives in case they are released from the organization is called a golden parachute 11 Social Security does not provide a source of income for American retirees disabled workers and surviving dependents of workers who have died 10 Employees cannot assume that well publicized sexual harassment policies will constitute reasonable care to prevent religious harassment This was the issue in Agay v City of Benton Harbour 1998 13 Some stress in organizations is absolutely necessary without it workers lack energy 14 Safety committee s which follow the Occupational Safety and Health Act in the workplace are used to prevent employee related accidents Multiple Choice Please select your answer and place it in the space before the question 16 20 each 3 20 points 15 Primary functions of management include which of these items a Planning b organizing c leading d controlling e all of the above 16 The Human Resource Management process consists of which basic functions staffing b training and development c motivation d maintenance e all of a the above 17 The Civil Rights Act that prohibits discrimination on the basis of race sex and national origin was first coupled with the fourteenth amendment to the Constitution in what year 1865 b 1938 c 1964 d 1867 e none of the above a 18 Effective communication programs involve which element employment b Mary Parker Follet c effective upward communication d a employee relations e an effective code of ethics 19 Sexual harassment case which examined the fault of the victim and the organization Albemarle Paper Company v Moody b Griggs v Duke Power Company c Meritor Savings Bank v Vinson 1996 d Toussaint v Blue Cross and Blue Shield of Michigan e none of the above 20 Sexual harassment is defined as having which one of the elements 3 Quid pro quo b Health Maintenance Organizations c a hostile environment d a none of the above e a c 21 The implied employment contract was an issue in which employment law case concerning retirement age Toussaint v Blue Cross and Blue Shield of Michigan b Washington v Davis c a McDonnell Douglas Corporation v Green d Connecticut v Teal e all of the above 22 An employee handbook is for which reason policies and procedures of company the employee works for b who is dating a who c ways to insult your employer d how to destroy employer property e ways to insult the customer 23 A training technique in a department a job rotation b development c learning d leadership e socialization 24 When a senior employee takes an active role in guiding another individual in leadership abilities what do we call this activity mentoring b exploration c career counseling d outsourcing e a organizational development 25 What is it called when the employer provides the employee with repeated opportunities to discuss performance before any reward or punishment consequences occur that will eliminate surprises at the formal annual review upward appraisal b ongoing feedback c 360 degree appraisal d training e a validity 26 What term refers to the act of employees using their organization s Internet access during work hours to surf non job related Web sites and to send or receive personal emails a Intranet b firewalls c cyber bullying d cyber email e cyberloafing 27 There are two goals of recruiting One is recruiting to generate a large pool of applicants The other one is How to discipline employees b how to compensate employees c provide a enough information for individual s to self select out of the process d look for ways to increase recruiting costs e look for ways to damage diversity 28 Typically OSHA enforces the standards based on a five term priority listing One of them it is a serious accident that has occurred within the past hours a 75 b 24 c 48 d working week e none of the above 4 29 Organization officials have