Chapter 6 The Multicultural Environment MULTIPLE CHOICE 1 is the set of values that helps its members understand what the organization considers important a Environmental uncertainty b Organization structure c Organization design d Organization culture e Environmental responsiveness ANS D NAT AACSB D PTS 1 MSC Type Def REF p 172 OBJ 6 1 2 is defined as the broad issues associated with differences in values beliefs behaviors customs and attitudes held by people in different cultures a Diversity b Multiculturalism c Organization culture d Global culture e The cultural environment ANS B NAT AACSB D PTS 1 MSC Type Def REF p 172 OBJ 6 1 3 Diversity a is an absolute phenomenon b can be defined in terms of a single dimension c can be conceptualized as a continuum d is a hypothetical concept e is not important in most organizations ANS C NAT AACSB D PTS 1 MSC Type Def REF p 172 OBJ 6 1 4 Diversity is more generally used to refer to a demographic differences among people within a culture b cultural differences in the various regions of the United States c psychographic differences among people such as enjoying different hobbies d all geographic psychographic and demographic differences e differences in work ethics among people within an organization ANS A NAT AACSB D PTS 1 MSC Type Def REF p 172 OBJ 6 1 5 Companies with federal government contracts must have a workforce that represents the demographics of their specific regions This is an example of how has have affected diversity a demographics b monoculturalism c globalization d legislation e organization culture ANS D Chapter 6 PTS 1 REF p 174 OBJ 6 1 1 2011 Cengage Learning All Rights Reserved May not be scanned copied or duplicated or posted to a publicly accessible website in whole or in part NAT AACSB D MSC Type App 6 When a group s members differ from each other by gender they have a diversity b multiculturalism c organization culture d global culture e a cultural environment ANS A NAT AACSB D PTS 1 MSC Type App REF p 172 OBJ 6 1 7 Which of the following statements about the nature of an organization is TRUE a An organization s culture is unrelated to its diversity because diversity is typically legally mandated b Significant multiculturalism exists no matter what type of organization culture exists c Total diversity is more likely to exist than no diversity d Diversity within an organization should be conceptualized as a continuum e An organization s diversity is unrelated to its social culture ANS D NAT AACSB D PTS 1 MSC Type Comp REF p 172 OBJ 6 1 8 Which of the following statements about organization culture is TRUE a Culture determines the feel of an organization b Organization culture is the foundation of the internal environment of an organization c Organization culture defies objective measurement or observation d Companies that have a strong culture tend to be more effective than companies that have a weak culture e All of these choices ANS E NAT AACSB D PTS 1 MSC Type Comp REF p 172 OBJ 6 1 9 Which of the following does NOT typically shape an organization culture a Past successes b The organization design c The history of the organization d Shared experiences e Symbols stories and slogans ANS B NAT AACSB D PTS 1 MSC Type Def REF p 172 OBJ 6 1 10 Which of the following describes a determinant of organization culture a Its success in developing and marketing a line of hypoallergenic cosmetics b Its slogan We are what every woman desires c The memory of when the company was merged with another cosmetics manufacturer d The story of how the founder of the company mixed cosmetics at her kitchen table e All of these choices ANS E NAT AACSB D PTS 1 MSC Type App REF p 172 OBJ 6 1 11 Which of the following is NOT a method managers can use to change organization culture Chapter 6 2 2011 Cengage Learning All Rights Reserved May not be scanned copied or duplicated or posted to a publicly accessible website in whole or in part a b c d e Reward people who behave in a manner consistent with the existing culture Adopt new slogans Hire outsiders into management positions Stage new ceremonies Break with tradition and host an annual awards banquet ANS A NAT AACSB D PTS 1 MSC Type Comp REF p 172 OBJ 6 1 12 Which of the following is NOT a reason for rising diversity a Changing demographics b Globalization c Legislative and judicial decisions in the United States d International travel e Competition to get a quality workforce ANS D NAT AACSB D PTS 1 MSC Type Comp REF p 173 OBJ 6 2 13 San Francisco County California is the most diverse county in the nation because people of different nationalities have long been attracted to the area The proportions of major ethnic groups are closer to being equal than anywhere else Which of the following factors most contributed to the diversity of this county a Changing demographics b Globalization c Legislation d Downsizing e Desire to improve quality of workforce ANS A NAT AACSB D PTS 1 MSC Type App REF p 173 OBJ 6 2 14 Over the past four years every Republican member of one department at NBC News either quit or was transferred to a different department This trend suggests that this department is a diverse b heterogeneous c progressive with respect to promoting women d not diverse on the basis of political ideology e using a poor recruitment system ANS D NAT AACSB D PTS 1 MSC Type App REF p 173 OBJ 6 2 15 Over the past ten years more than 50 percent of the promotions to partner at the law firm of Smithers and Johnson have been given to women This trend could be explained by a the firm s realization that women would improve the quality of the legal service provided by the firm b affirmative action legislation c an increase in the number of female lawyers graduating from law school d the increased number of women in the labor force e All of these choices ANS E NAT AACSB D Chapter 6 PTS 1 MSC Type App REF p 173 OBJ 6 2 3 2011 Cengage Learning All Rights Reserved May not be scanned copied or duplicated or posted to a publicly accessible website in whole or in part 16 There are many reasons the median age of workers in the United States is increasing Which of the following is NOT one of them a Aging baby boomers b Declining birthrates c Improved health care d Younger workers attending college e Higher legal limits for mandatory retirement ANS D NAT AACSB D PTS 1 MSC Type Comp REF p 174 OBJ 6 2 17 The growth of multinational corporations has left little room for distinction Any perceived competitive advantage