Chapter 4 The Ethical and Social Environment MULTIPLE CHOICE 1 Someone s ethical standards are developed as a child in response to his or her 2 a parents and other adults behavior b peers c religious beliefs d Both parents and other adults behavior and peers e All of these are correst 2 The definition of ethics includes all of the following terms EXCEPT b legal and illegal 3 You suspect that a manager is stealing company funds for his own use but you decide to ignore it Your action is c legal but unethical 4 At work Michael Vanairs made disparaging remarks about women having easier training standards than men He was confronted about his statements so he downgraded his evaluation of the confronter to punish her and force her to either resign or be fired His actions were d illegal and unethical 5 Under U S law it is illegal for a U S firm operating in a foreign country to pay bribes to get what it needs Natives of some of those same countries consider the payment of bribes to be perfectly acceptable Which of the following influences may account for this difference a Cultural differences 6 The day before Ford began negotiations with the United Auto Workers UAW it announced a 10 percent cut in salaried workers This was a preemptive attempt to affect bargaining and how the d employees treat the organization 7 Which of the following is NOT an example of a situation in which a manager is likely to be called on to make an ethical decision regarding the relationship of the firm to the employee b Customer relations 8 The treatment of employees by the organization includes which area of ethical concern b Wages 9 Americans work more hours than their counterparts in other industrial nations A new trend is taking vacation time to catch up at work This is an example of how b employees treat the firm 10 Mary works for a department in State government She has seniority and knows her union will protect her She spends most of her day reading news or books on the computer This is an example of the b relationship of the employee to the firm 11 All of the following issues stem from how employees treat the organization EXCEPT b wages and working conditions 12 Abercrombie and Fitch uses overt sexuality to sell clothes to teenagers Many people object to this advertising This is an example of an ethical dilemma involving the relationship of the Chapter 4 1 2011 Cengage Learning All Rights Reserved May not be scanned copied or duplicated or posted to a publicly accessible website in whole or in part c firm to the environment 13 Which of the following is an important factor in how the organization treats economic agents a Competitors b Unions c Customers d Owners stockholders e All of these choices 14 The primary economic agents of interest for an organization include a customers b competitors c supplies d dealers e All of these choices 15 According to the concept of managerial ethics which of the following is NOT considered an economic agent d Regulatory agencies 16 All of the following are key dimensions to the organizational context of management ethics EXCEPT c the technology used 17 Imagine that you are a manufacturer of athletic shoes Within the organizational context which of the following ethical behaviors can occur a Government officials inspect employee working conditions b Regulatory agents monitor the company s adherence to ADA regulations c Competitor promotes a low cost well made golfing shoe d Each employee follows his or her own personal code of ethics e All of these choices 18 Which of the following is NOT a way in which the organizational context contributes to the use of unethical practices e A manager decides to hire a relative to a position for which the relative is qualified 19 Which of the following is part of the organizational context in which ethical unethical behaviors occur a Organizational practices b The regulatory environment c The competitive environment d Personal ethical standards e All of these choices 20 Which of the following is the MOST common approach to the management of ethics d A written code of ethics and top management support 21 Which of the following is the MOST important action that top managers can take to promote ethical behavior b Adhere to ethical standards themselves 22 The success of any culture to promote ethical behavior in a society depends on Chapter 4 2 2011 Cengage Learning All Rights Reserved May not be scanned copied or duplicated or posted to a publicly accessible website in whole or in part a b c d e a national culture that values ethical behavior top officials fostering an appropriate culture a legal environment that prohibits unethical practices an economic environment conducive to ethical practices all of these choices 23 Bernard Madoff defrauded clients out of millions of dollars The probability that the employees of Madoff s have high ethical behavior is minimal due to b its top management fostering an inappropriate culture 24 Which of the following represents a major shortcoming associated with the implementation of codes of ethics and ethics training programs a They often fail to help people deal with the consequences of their actions 25 Any effort to enhance an organization s ethical behavior must begin with e the support of top management 26 Traditionally experts have suggested a three step model for applying ethical judgments to situations that may arise during the course of business activities The first step is to a gather the relevant factual information 27 Joshua is aware that his peers take office supplies home for personal use To determine if behavior is ethical Joshua should determine a whether the act optimizes what is best for everyone b whether the behavior respects the rights of the individuals involved c whether the behavior is consistent with what he sees as being fair d whether the behavior is consistent with people s responsibilities to each other e All of these choices 28 The norm of means determining whether the act is consistent with what most people would see as fair b justice 29 justice refers to people s perceptions of the fairness with which rewards and other valued outcomes are distributed within the organization b Distributive 30 justice relates to the degree of fairness people see in how they are treated by others in their organization d Interpersonal 31 The Sarbanes Oxley Act requires the to vouch for the truthfulness and fairness of the firms financial disclosures e CEO CFO and COO 32 When Global Printing