Chapter 3 The Environment and Culture of Organizations MULTIPLE CHOICE 1 Which of the following statements does NOT describe a characteristic of an organization s external environment c The boundary between the organization and its environment is quite specific and clearly defined 2 is a key part of the manager s job d Maintaining an effective alignment between the organization and the environment 3 When entrepreneur Gene Reilly s dog couldn t drink water he developed a canine sports drink which he marketed and called Rebound Which of the following is part of the general environment for Reilly s company e The sociocultural belief that says it is all right for people to give dogs human characteristics 4 When a locally pizza shop fears new competition from a national chain restaurant moving in it is experiencing a change in its a external environment 5 The general environment of organizations have all EXCEPT which dimension e Domestic 6 General Motors sold an auto parts company because profitability was low The primary environmental dimension considered was a economic 7 McDonald s added high speed Internet access to a few restaurants in the San Francisco area McDonald s was responding to changes in the environmental dimension c sociocultural 8 An organization s general environment a includes a set of broad dimensions b includes forces in its surroundings c refers to the overall context of the environment d is not necessarily associated with specific organizations e All of these choices 9 When LarMar Foods introduced Garlic Expressions salad dressing it was concerned about locating and using the computer software needed to track orders and keep up with accounting records With which dimension of the general environment was the founder of the company most concerned d Technological 10 In 2009 unemployment was the highest it had been in more than a decade This is part of the dimension of organizations e economic 11 A n would come under the heading of the economic element of the general environment b increase in unemployment Chapter 3 1 2011 Cengage Learning All Rights Reserved May not be scanned copied or duplicated or posted to a publicly accessible website in whole or in part 12 State supported universities receive money from state tax payers Harvard University s endowment is so large Harvard is guaranteed significant income just from the interest the fund generates The dimension of these competitors is different e economic 13 The interest rates are an important aspect of which environment b Economic 14 Which of the following events would NOT have a significant impact on an organization s general environment a A German firm develops an improved two cycle automobile engine 15 The environment of a business that manufactures top of the line cabinets includes computerassisted design software that helps to convert wood and people s ideas into lovely functional cabinets c technological 16 The dimension refers to the methods available for converting resources into products and services c technological 17 Twenty years ago most business failures were attributed to poor inventory management Today pointof sales terminals are used at the checkout counters of most retail stores These terminals allow retailers to know what is selling to see what needs to be reordered and to better satisfy customers while not over investing in inventory Point of sales terminals have greatly influenced how retailers interact with the dimension of the general environment c technological 18 Executives carry personal digital assistants that keep them connected to people and information all day This is an example of the dimension of the external environment d technological 19 Many corporations have sophisticated security systems for information and employees Which dimension of the organization s environment do these systems represent a Technological element of the general environment 20 The is the portion of an organization s environment that deals with morals values and demographic characteristics e sociocultural element of the general environment 21 The death of Farrah Fawcett to anal cancer opened discussions that previously were taboo in the U S This is an example of change in the b sociocultural element of the general environment 22 During some surgeries a technician in the operating room twitters updates so loved one know how it is going This is an example of the dimension of the general environment b sociocultural 23 is are part of an organization s general environment e Technology Chapter 3 2 2011 Cengage Learning All Rights Reserved May not be scanned copied or duplicated or posted to a publicly accessible website in whole or in part 24 Flowers can be purchased from florists supermarkets discount stores and street vendors In the 1920s the most popular flower was the narcissus In the 1960s daisies were extremely popular In the latter part of the twentieth century roses were popular This changing taste in flowers reflects changes in the dimension of the general environment b sociocultural 25 Facebook has enabled people to stay in contact with friends It also hurts relationships when too much information is shared This reflects the element of the general environment a sociocultural 26 Some consumers are willing to pay hundreds of dollars for hairstyles in an attempt to gain an advantage over others This is an example of the dimension d sociocultural 27 Sociocultural forces a are the customs and values of the society within which the firm is operating b are part of the general environment c do not always follow national boundaries d influence consumers tastes and preferences e All of these choices 28 A Muslim woman in Malaysia was sentenced to caning for drinking a beer That does not happen in the U S This is an example of differences in the dimension d sociocultural 29 For more than a century Americans moved from rural to metropolitan areas Then in the 1950s Americans made a mass exit from the city to the suburbs Now many of these suburb dwellers are moving back to the rural areas They are developing micropolitan areas which offer many of the advantages of the metropolitan areas but without the population crush the traffic jams and the high crime rates This trend affects the location of many businesses and is part of the dimension in which they operate d sociocultural 30 The relationship between business and government is part of the dimension b political legal 31 When oil company profits hit record highs some