Chapter 1 Managing and the Manager s Job MULTIPLE CHOICE 1 The News Corporation Smile Train Delta Airlines and Gucci are all examples of c organizations 2 Which of the following is an example of an organization a The Department of Education b Princeton University track team c Starbucks d Swoopo online auction site e All of these choices ANS E NAT AACSB R PTS 1 MSC Type App REF p 4 OBJ 1 1 3 Amy Frank Puz and Tiaro started a Bible study group They are engaged in b starting an organization 4 Ken and Jan Robelot have started an organization to sell Kenny s Cajun Popcorn a peppery flavored popcorn The startup process for this organization included a deciding on a product to make b identifying potential competitors for the flavored popcorn c finding an initial location in which to house the organization d making financial arrangements to order supplies e All of these choices 5 Which of the following is NOT an example of a physical resource needed to operate the company that produces Kenny s Cajun Popcorn a low calorie snack with a high voltage flavor c The help of family members who serve as taste testers 6 All of the following are physical resources EXCEPT c labor used in production 7 The Financial Times is a newspaper To access its online content subscribers have to pay for a subscription or make micro payments for individual articles The subscriptions are a n resources b financial 8 Managers use all of the following types of resources to achieve organizational goals EXCEPT a international 9 The Financial Times is a newspaper To access its online content subscribers have to pay for a subscription or make micro payments for individual articles The pay wall that requires users to pay for articles is a n resource e information 10 The Financial Times is a newspaper Advertisements in the paper are examples of resources to the paper d financial Chapter 1 1 2011 Cengage Learning All Rights Reserved May not be scanned copied or duplicated or posted to a publicly accessible website in whole or in part 11 The Financial Times is a newspaper The articles in the paper are a n resource e informational 12 The fact that managers use four classes of resources or inputs to perform organizational processes suggests that management is a resource based 13 The primary purpose of the management process is to b achieve organizational goals efficiently and effectively 14 The definition of management considers a goals b effectiveness c resources d efficiency e All of these choices 15 Achieving organizational goals efficiently and effectively e is the primary purpose of the management process 16 Maine Cookies is a small company that bakes and ships gifts of cookies from parents to their children who are college students The company produces high quality products made with the best ingredients As little as possible is wasted and it uses little overtime because it operates d efficiently 17 refers to doing a job without wasting resources d Efficiency 18 Rajiv just completed a project in which he restructured sales territories met with sales representatives to help them set goals scheduled motivational meetings and started a program of quarterly performance review for the sales force His goals are to reduce waste and provide improved customer service Rajiv is engaged in a planning 19 Rebecca worked 20 hours and produced 50 units of a product Randy worked 15 hours and produced 50 units of the same product Compared to Randy Rebecca was c of unknown effectiveness but not as efficient 20 means making the right decisions and then successfully implementing them b Effectiveness 21 Which of the following statements describes individuals engaged in management a The sales manager restructures the company s sales territories b The sales manager meets with individuals in the sales force to help them set sales quotas c The head of the marketing department schedules a sales meeting to motivate the company s sales force d The plant manager has set an organizational goal of reducing plant waste by 5 percent during the next fiscal year e All of these choices 22 Which of the following correctly lists all of the basic management functions d Planning and decision making organizing leading and controlling Chapter 1 2 2011 Cengage Learning All Rights Reserved May not be scanned copied or duplicated or posted to a publicly accessible website in whole or in part 23 is one of the four basic management functions e Planning 24 Advertising and subscription revenue at U S newspapers have been decreasing A CEO sets a goal of stopping the decline The CEO is engaged in b planning 25 involves determining an organization s goals and deciding how best to achieve them a Coordinating b Controlling c Organizing d Leading e None of these choices 26 The correct sequence in which a manager should accomplish the four basic management functions e depends on the prevailing circumstances 27 The purpose of planning and decision making is to e serve as a guide for future activities 28 Herb Kelleher CEO of Southwest Airlines decided to provide no meals on Southwest flights This decision is most representative of which management function d Planning 29 Advertising and subscription revenue at U S newspapers have been decreasing A CEO chooses to charge readers for online content The CEO is engaged in e decision making 30 When the dean of the college of business downsized the college from five departments to four departments the dean primarily was performing the function of management a organizing 31 During the summer the manager of McCaffrey s grocery store hired neighborhood teenagers to work for the company It is her job to decide if they should work in teams and whether they need team leaders and to make team assignments if she decides to use teams These types of decisions are part of the function of management a organizing 32 Regina is engaging in which function of management when she monitors the performance of her subordinates by checking their production quotas b Controlling 33 In the production department at Chelsea Milling Company a sample of every product being produced is taken at 15 minute intervals to ensure that standards are maintained This is an example of b controlling 34 Editors at publishing companies monitor content for quality and accuracy They are engaged in b controlling 35 Which of the following statements BEST reflects the relationship between management and leadership a Leadership is only one part of management Chapter 1 3 2011 Cengage