Chapter 8 – GroupsReducing GroupthinkImproving Group PerformanceGroup PerformanceGroup PolarizationConflict in GroupsConflict Management StrategiesPowerPoint PresentationChapter 8 – GroupsPart 2: Oct. 24, 2011Reducing Groupthink•Solutions focused on leadership –•Solutions focused on decision making –•Solutions focused on group members -Improving Group Performance•Through goal setting ––What types of goals work best?•Through technology ––What decision making methods work well?•Through diversity ––Distinguish betw short-term & long-term outcomes:Group Performance•Process loss can reduce group perf.–How?–Brainstorming example –Group Polarization•Group discussion strengthens members’ initial attitudes polarization•Typical Group Study: –What is the procedure/method?•‘Risky shift’ effect – what is it?–Dominant viewpoint - –Social comparison effects -Conflict in Groups•Groups w/mixed motives can create social dilemmas–If everyone chooses self-interest worst outcome–Studied in lab using conflict games -•Prisoner’s Dilemma as example (see Fig 8.9)•Results?•Resource Dilemma as example•Non-zero sum gamesConflict Management Strategies•Options involve use of a 3rd party and extent of their power–Bargaining – –Mediation – –How do they differ?–Distinguish betw win-win and win-lose orientations:•Arbitration as alternative–Differs from mediation – how?–Differences betw conventional and final-offer arbitration:–Effects of arbitration on long-term
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