Chapter 8 Groups Part 2 Oct 24 2011 Reducing Groupthink Solutions focused on leadership Solutions focused on decision making Solutions focused on group members Improving Group Performance Through goal setting What types of goals work best Through technology What decision making methods work well Through diversity Distinguish betw short term long term outcomes Group Performance Process loss can reduce group perf How Brainstorming example Group Polarization Group discussion strengthens members initial attitudes polarization Typical Group Study What is the procedure method Risky shift effect what is it Dominant viewpoint Social comparison effects Conflict in Groups Groups w mixed motives can create social dilemmas If everyone chooses self interest worst outcome Studied in lab using conflict games Prisoner s Dilemma as example see Fig 8 9 Results Resource Dilemma as example Non zero sum games Conflict Management Strategies Options involve use of a 3rd party and extent of their power Bargaining Mediation How do they differ Distinguish betw win win and win lose orientations Arbitration as alternative Differs from mediation how Differences betw conventional and final offer arbitration Effects of arbitration on long term outcomes
View Full Document
Unlocking...