Team Building 1 Overview Four stages of group growth Groups versus teams Characteristics of effective teams Principles of effective teams Exercise 2 Stages of Group Growth PERFORMING PERFORMING STORMING STORMING NORMING NORMING FORMING FORMING 2 3 Forming Feelings On one hand Excitement Anticipation Optimism On the other Wariness Uncertainty Guardedness 4 Forming Behaviors Developing group ties is most important Deciding what is acceptable group behavior norms as well as purpose and procedures Establishing trust No clear focus on task or problem Answer questions or complaints 5 Norming Feelings Acceptance into the group Cooperativeness bonding Conformity Relief the group is headed in the right direction 6 Norming Behaviors Confiding in one another Common goals Realistic group parameters Cohesion 7 Overcoming Groupthink Keep leader opinions silent initially Form subgroups Bring in outside experts Assign team critics challengers Allow second chance visit of an issue Bottom Line Don t avoid conflict Manage it 8 Storming Feelings Consensus turns to resistance Individual team members Members personalities Chance for success 9 Storming Behaviors Arguing competing Bid for power formation of cliques Disagreement with leader s approach Testing boundaries Bottom line for leaders Weathering the storm 10 Performing Feelings Insightfulness towards others Satisfaction towards the group s progress 11 Performing Behaviors Constructive self change Conflict management Teamwork 12 Groups vs Teams Teams have Stronger sense of identification Common goals or task Member and task interdependence More differentiated and specialized roles between team members 13 Characteristics of Effective Teams Defined mission task objective or function Cooperation and communication Interdependence 14 Principles of Effective Teams Trust and confidence Delegation and empowerment Cooperation Participation Respect for the individual Clearly defined roles Communication Dedication and commitment Clarity of team goals Loyalty 15 Communication Clear communication Reflects how well we pass information Be clear direct Be concise Listen actively Avoid interrupting 16 Clarity in Team Goals Everyone understands purpose and goals No confusion or disagreement 17 Leading Effective Teams Leaders build credibility and do it by Demonstrating integrity Being clear and consistent Creating positive energy Expressing understanding Managing pros and cons Encouraging and coaching Sharing information 18 Leading Effective Teams Leaders establish goals of two kinds SMART goals specific measurable aligned realistic time bound Target specified but not method specific Everest goals clear compelling and visionary and aims toward extraordinary accomplishment Not target specific aims for more than the merely reachable creates inspiration 19 Identifying Roles of Team Members Team members are often Task facilitators Relationship builders Leaders need both to build team effectiveness 20 Exercises 21 Summary Four stages of group growth Group growth behaviors Groups versus teams Characteristics of effective teams Principles of effective teams Exercise 22