MGT 305 1st Edition Lecture 4 Outline of Previous Lecture I CSR II Triple Bottom Line III Why corporations fail to do the right thing IV Stages of Moral Development Outline of Current Lecture I Manager s role in training and ethical behavior II Best practices in training III Types of training methods A Teaching B Hands on IV Climate for transfer V Presentation tips Current Lecture Team Expectations and Training 101 Manager s role Promoting Ethical Behavior Organizational culture o Risk and conflict tolerant environment Protective mechanisms o Something to protect employees when they see something unethical Role modeling ethical behavior o Importance of setting a good example related to how a manager is rewarding reprimanding employees Performance goals and Appraisal o Make goals not just profit based Employee selection o Behavioral ethical integrity consideration not just talent based Performance Criteria standards by which your performance is evaluated Best Practices in Training Important Considerations Employees need an objective o Articulate early on what will be expected Employees need meaningful content o Clear whether or not the task they are doing is important to their jobs include some kind of choice link discreet concepts Employees need opportunities to practice o Adults learn best while doing it advanced organizers help Employees need feedback o Should be provided as soon as possible Employees learn though social interaction o Talking to others help them see diverse perspectives Employees need to be motivated to learn o Could offer incentives try to make it something they don t dread aligns them with their goals Training without transfer is a waste of time and money o Must be learning something that the employees with actually use in their jobs make it job relevant Types of Training Methods Lectures o Getting information out to a lot of people Team Teaching o Brings in multiple perspectives Panels o Great for showing different view points can be advanced so employees should have baseline training Audiovisual Techniques o Good way to supplement lecture and overcome some disadvantages Tend to lack participation be hard to relate to actual work field Types of Training Methods Hands on Methods OJT on the job training o Can be informal and inconsistent Self directed Learning o Employee goes through pre prepared information Apprenticeship Simulations o Immediate feedback on decisions made during simulation Case Studies o Similar to simulations but no immediate feedback Business games o Require analysis and decision making Role plays o Give someone context and ask them to act it out helpful when recorded Behavior modeling Climate for Transfer will the skills transfer from training to the workplace Participants trainees perception about a wide variety of characteristics of the work environment that facilitate or inhibit the use of trained skills behaviors Manager support for the training program looking for programs allowing leave Manager and coworker support to use new skills Feedback on new skills Reinforcement and lack of punishment if mistakes are made and employees are punished they will not want to use new skills Presentation Tips Talk in a language everyone can understand explain jargon or technical terms Know your audience target info towards them Use visual aids to supplement your verbal delivery not repeat or replace Be professional but make it fun Make sure your message is clear