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CSU MGT 305 - Managing Teams Part 1

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Key Components of Groups and TeamsInterdependence and a common goalNeed other group members to reach goalGroup Formation and Development- two favorite modelsTuckman’s (1965) 5-stage modelFormingGroups initially form, groups tend to be friendly though there might be anxiety and uncertaintyStormingGroup members try to orient themselves to the group, this is where we see the most conflictNormingGroups tend to start moving forward; more of a group mentality and working togetherPerformingActually doing the task that the group came together to accomplishAdjourningGroup disbands; important because how a group disbands influences their perception of groups/teamwork in generalGersick’s (1988) Punctuated Equilibrium ModelStart: Initial inertiaTeams aren’t doing much work, know the deadlines are in the futureHalf way pointThis is where the team is aware of the approaching deadline and start to do the formingFinish: Secondary inertiaThis is where the most work is doneGroup Behavior ModelGroup member resourcesTask KSA’s (knowledge, skills, and abilities)Teamwork KSA’sGeneral teamwork skills like listening, open mindedness, conflict resolution, communicationPersonalityMinimum agreeableness (bad apple concept)One person can pull down the whole teamMean conscientiousnessMean opennessHow likely you are to listen to new perspectivesMean preference for teamworkGroup structureRoles- sets of expected behavior patterns attributed to someone in a given position within the groupPower of roles: Zimbardo’s prison experimentGroup experiment, people take roles very seriouslyOften decided by the team, but can be influenced by outside inputNorms- acceptable standards of behavior that are shared by group membersConformity- people base their behavior on how others are actingSoloman Asch- study on why/when people conformNormative- don’t want to cause conflictIf your perception of the truth is skewed due toStatus- socially defined position or rank given to groups or group members by others3 main sources:1. Power over others2. Contribution to group goals3. Personal characteristicsMGT 305 1nd Edition Lecture 17Outline of Last Lecture I. Decision making processII. Rational decision makingIII. Bounded rationalityIV. Intuitive decision makingV. Evidence based managementOutline of Current Lecture I. Key Components of Groups and TeamsII. Group Formation and DevelopmentIII. Punctuated Equilibrium ModelIV. Group Behavior Modela. Group member resourcesb. Group structure Current Lecture- Chapter 14: Managing Teams Part 1 Key Components of Groups and Teams- Interdependence and a common goalo Need other group members to reach goal Group Formation and Development- two favorite models Tuckman’s (1965) 5-stage model- Formingo Groups initially form, groups tend to be friendly though there might be anxiety and uncertaintyThese notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.- Stormingo Group members try to orient themselves to the group, this is where we see the most conflict- Normingo Groups tend to start moving forward; more of a group mentality and working together- Performingo Actually doing the task that the group came together to accomplish- Adjourningo Group disbands; important because how a group disbands influences their perception of groups/teamwork in general Gersick’s (1988) Punctuated Equilibrium Model- Start: Initial inertiao Teams aren’t doing much work, know the deadlines are in the future- Half way pointo This is where the team is aware of the approaching deadline and start to do the forming- Finish: Secondary inertiao This is where the most work is doneGroup Behavior Model Group member resources- Task KSA’s (knowledge, skills, and abilities)- Teamwork KSA’so General teamwork skills like listening, open mindedness, conflict resolution, communication- Personalityo Minimum agreeableness (bad apple concept) One person can pull down the whole teamo Mean conscientiousnesso Mean openness How likely you are to listen to new perspectiveso Mean preference for teamwork Group structure- Roles- sets of expected behavior patterns attributed to someone in a given position within the groupo Power of roles: Zimbardo’s prison experiment Group experiment, people take roles very seriouslyo Often decided by the team, but can be influenced by outside input- Norms- acceptable standards of behavior that are shared by group memberso Conformity- people base their behavior on how others are actingo Soloman Asch- study on why/when people conform Normative- don’t want to cause conflict If your perception of the truth is skewed due to - Status- socially defined position or rank given to groups or group members by otherso 3 main sources: 1. Power over others2. Contribution to group goals3. Personal


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