COM 229 Lecture 7Outline of Last Lecture I. Human Relations Outline of Current Lecture II. Systems ApproachIII. System PropertiesIV. CyberneticsCurrent LectureSystem’s Theory Views through Classical lenses (hierarchy) and human resources/relations lenses.-built on organism (rather than mechanistic) metaphor -all parts needed to work together. Everything is connected. If you change one, everything changes. Interdependence- reliance. Mutually reliant on one another. Stakeholders need to be considered.Hierarchical ordering- unlike classic, super ordinates rely on subordinates.Permeability – lower boundaries allow information, materials, and power to flow both directions.Input -> Throughout -> Output- transform raw info/material to products/services- exchange: required to obtain input/output- feedback: required to manage throughout processes. Corrective feedback and positive growth feedback.These notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.System PropertiesHolism- sum> parts. Classical approach viewed “ A+A+A=3A” Systems approach viewed “A+A+A=B”Equifinality- different paths to same ending.Negative Entropy – ability to sustain and growRequisite Variety- Diversity within must match diversity outside of systemCybernetics- System goal is to transform raw info/ material to products / services.Mechanisms – help maintain system goal Feedback- used to realign mechanisms toward goal.Emphases- emphasizes role of corrective feeback. Emphasizes interdependence of mechanisms. De- emphasize environment and
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