COM 229 Lecture 6 Outline of Last Lecture I. Human Relations Approach Outline of Current Lecture II. Human Relations Approach continuedIII. B& M’s Managerial GridIV. How to assess/implement HR approachesV. HR in Organizations Today Current LectureBlake and Mouton’s Managerial GridB&M advocated Team Leader/ Management for all. This is not realistic to expect of ALL organizations.The Whats of HRPrograms emphasizing team management and employee involvement Goal= getting employees involved and creating knowledge-enabled organizations.Often structured by structural and organizational issuesHows of HRTotal Quality Management(TQM)- all employees seek to improve processes and products.*Takes a long time to accomplish-Know when team management is appropriate- -consider upper management- will they be okay with power being taken away from them. Will they actually listen to the employee?-address resistance to change-create a common language These notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.Pfeffer’s 7 PracticesEmployment Security Reinforces commitment to those understanding the organzation.Selective HiringBased on PO Fit, to increase retention and performance. Self-managed teams/ DecentralizationEmployees collaborate across hierarchy to enhance control and processHigh and Contingent CompensationConnect performance with rewards.TrainingEnable and empower employees to identify and solve problems.Reduce Status DifferencesReducing inequalities make all feel valuedSharing of InfoKnowing not just about your job, but how it fits into the organization. Classical vs. HumanisticScientific Management Human RelationsView workers as… An input/means to an end. A resourceViews communication as… Means of control Means of enabling workersControl via… Punishment RewardManage/Follow via… Fears/Compliance Motivation/ AchievementThe organization seeks to… Produce ProduceVIDEO; Focus on Classic Principles-How are workers considered/treated?-Flow of communication-Style of communicationMay seek to apply/contrast to HR