MGT 300 1st Edition Roles a socially determined expectation of how an individual should behave in a specific position Task roles maintenance roles Norms general guidelines that most group or team members follow A task role or task oriented role consists of behavior that concentrates on getting the team s tasks done A maintenance role or relationship oriented role consists of behavior that fosters constructive relationships among team members Groupthink a cohesive group s blind unwillingness to consider alternatives Invulnerability inherent morality and stereotyping of opposition Rationalization and self censorship Illusion of unanimity peer pressure and mindguards Groupthink versus the wisdom of the crowds Conflict process in which one party perceives that its interests are being opposed or negatively affected by another party Dysfunctional conflict conflict that hinders the organization s performance or threatens its interest These notes represent a detailed interpretation of the professor s lecture GradeBuddy is best used as a supplement to your own notes not as a substitute Functional conflict conflict that benefits the main purposes of the organization and serves its interests
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