Situational Leadership 1 Overview Directive and Supportive Behavior Leadership Variables Situational Leadership II Model 2 Directive Supportive Behavior 3 Directive Task Behavior Involves Clearly Telling People What to Do How to Do It Where to Do It When to Do It And Then Closely Supervising Their Performance 4 Supportive Relationship Behavior Involves Listening to People Providing Support and Encouraging Their Efforts Facilitating Their Involvement in Problem Solving and Decision Making 5 Leadership Variables 6 Leader Follower Boss Associates Peers Leadership Variables 7 Leadership Variables Organization Job Demands Time 8 Interim Summary Directive Supportive Behavior Leadership Variables 9 Situational Leadership Model 10 THE FOUR LEADERSHIP STYLES High S U P P O R T I V E S3 S2 S4 S1 B E H A V I O R High Directive and Low Supportive Behavior Low Supportive and Low Directive Behavior Low DIRECTIVE BEHAVIOR HIGH D4 High Directive and High Supportive Behavior High Supportive and Low Directive Behavior DEVELOPED MODERATE D3 LOW D2 High D1 DEVELOPING DEVELOPMENT LEVEL OF FOLLOWER S 8 Subordinate s Development Level Competence Task Knowledge and Skills Commitment Motivation and Confidence 9 Levels of Development D1 D2 D3 D4 Enthusiastic Beginner Disillusioned Learner Reluctant Contributor Peak Performer 10 15 Levels of Development D1 Low Competence High Commitment Enthusiastic Beginner 14 Levels of Development D2 Some Competence Low Commitment Disillusioned Learner 12 15 Levels of Development D3 Moderate to High Competence Variable Commitment Reluctant 16 Levels of Development D4 High Competence High Commitment Peak Performer 17 Levels of Development D1 Low Competence High Commitment Enthusiastic Beginner D2 Some Competence Low Commitment Disillusioned Learner D3 Moderate to High Competence Variable Commitment Reluctant Contributor D4 High Competence High Commitment Peak Performer 15 Development Level is Task Specific 19 High THE S U P P O R T I V E FOUR LEADERSHIP STYLES S3 S2 S4 S1 B E H A V I O R High Directive and Low Supportive Behavior Low Supportive and Low Directive Behavior Low DIRECTIVE BEHAVIOR HIGH D4 High Directive and High Supportive Behavior High Supportive and Low Directive Behavior DEVELOPED MODERATE D3 LOW D2 High D1 DEVELOPING DEVELOPMENT LEVEL OF FOLLOWER S Directing High Directive Low Supportive Leader Defines Roles of Followers Problem Solving and Decision Making Initiated by the Leader One way Communication 19 Coaching High Directive High Supportive Leader Now Attempts to Hear Followers Suggestions Ideas and Opinions Two way Communication Control Over Decision Making Remains With the Leader 21 Supporting High Supportive Low Directive Focus of Control Shifts to Follower Leader Actively Listens Follower Has Ability and Knowledge to Do the Task 23 Delegating Low Supportive Low Directive Leader Discusses Problems With Followers Seeks Joint Agreement on Problem Definitions Decision Making Is Handled by the Subordinate They Run Their Own Show 25