SPH-R 311: Quiz 6-8
46 Cards in this Set
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Drayage
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Delivery of exhibit materials from the dock to an assigned exhibit space, removal of empty crates, return of crates at the end of the event for recreating and delivery of materials back to the dock for carrier loading
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Exclusive Service
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service that is provided only by the official service contractor
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Exhibitor-appointed Contractor
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(EAC) company other than the designated "official" contractor providing a service to an exhibitor. Travel throughout the country instead of working for one city or location
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Exhibitor Service Manual
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manual or kit, usually developed by the service contractor for an event. contains general event information, labor/service order forms, rules and regulations and other info pertinent to an exhibitor's participation in an exhibition
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General Service Contractor
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organization hired by the show manager to handle the general duties necessary to produce the show on site, providing a wide range of services.
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Material Handling
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services performed by general service contract that include drayage.
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service contractor
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outside company used by clients to proved specific products or services (pipe and drape, exhibitor manuals, floor plans, dance floors, flag etc.)
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Speciality Service Contractor
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supplier that deals with a specific area of show production or event service, such as photography, furniture rental, audiovisual equipment, flower decoration.
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ADME
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Association of Destination Management Executives. seek to identify and promote the value of destination management as a necessary resource of planners of meetings, events and incentive travel programs.
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Client Project
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Corporate Meetings
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Gathering of employees or representatives of a commercial organization. Usually, attendance is required and travel, room and most meal expenses are paid for by the organization.
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CVB
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Convention and Visitor Bureau. not for profit organization charged with representing a specific destination and ping the long term development of communities through travel and tourism strategy.
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DMC
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Destination Management Companies
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DMO
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Destination Marketing Organization
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Field Staff
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staff that are responsible for handling the installation and dismantling of freight, drayage, carpentry, electrical equipment and plumbing and the oversight of iron workers, riggers and maintenance crews
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History
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record of event over time.
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Incentive Programs
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effectively show the best of their workforce how the company's top executives value their contributions.
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Operations and Production
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performance of the practical work of operating a program. it usually involves the in-house control and handling of all phases of the services. both with suppliers and with clients
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Program
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schedule of events that gives details of times and places
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Proposal
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Plan put forth for consideration or acceptance. Communication sent by a supplier to a potential customer detailing the supplier's offerings and prices.
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Request for Proposal (RFP)
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document that stipulates what service the organization wants from an outside contractor and request a bid to perform such services.
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Site Inspection
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in-person on-site review and evaluation of a venue or location for an event.
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Special Events
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one time event staged for the purpose of celebration; unique activity
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VIP Services
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services provided to a very important person who has a special function at the event (speaker, dignitary, etc.) and who should be treated with special care and attention.
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Agenda
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list, outline or plan of items to be done or considered at an event or during a specific time block an may include a time schedule
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Community Infrastructure
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Those facilities and companies in a locale that support the MEEC industry
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Fairs
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(1) enterprise principally devoted to the exhibition of products of agriculture or industry. typically provide entertainment actives such as rides, game and food concessions. (2) exhibits of products or services in a specific area of activity held with the objective e of promoting busines…
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Government Agencies
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involved with permits if a special event uses city recreations facilities, work with department of parks and recreation
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Meetings and Conventions
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Permit
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license required by many local governments to use parks or even private property for special events. the police, fire department and building code officer must be notified when a permit is desired.
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Promotional Mix Model
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mix that includes four elements: advertising, sales promotion, publicity/public relations, and personal selling.
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Schedule
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listing of times and locations for all functions resulted to an event. this information should be included in the specifications guide for an event
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Venue
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site of destination of meeting, event or show. location of a performance such as a hall, ballroom, or auditorium.
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festival
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a special celebration usually involving a community
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exhibition
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products and services are displayed. focuses on business to business relationships
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EMC
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exhibition management company- company/individual that designs or builds exhibits. May also provide other services
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Exposition
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products and services are displayed. focuses on business to business relationships
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hosted buyer program
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in-line exhibit
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exhibit space within exhibit booths on either side and back
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island booth
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booth/stand space aisles on all four sides
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multilevel exhibit
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system often used by large companies to expand their exhibit space without taking up more floor space. the upper floor maybe used for special purposes
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peninsula booth
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exhibits with isles on three sides
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public show
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exhibition that's open to the public usually requiring an entrance fee. defined by interests
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return on investment
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ROI- net profit divided by net worth. indicates the degree of profitability
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trade show
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exhibition of products/services held for member of a common or related industry that is not open to the general public
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standard booth
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one or more standard unites of exhibit space. usually 10x10
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SPH-R 311: Study Guide