MGT 305 1nd Edition Lecture 17 Outline of Last Lecture I Decision making process II Rational decision making III Bounded rationality IV Intuitive decision making V Evidence based management Outline of Current Lecture I Key Components of Groups and Teams II Group Formation and Development III IV Punctuated Equilibrium Model Group Behavior Model a Group member resources b Group structure Current Lecture Chapter 14 Managing Teams Part 1 Key Components of Groups and Teams Interdependence and a common goal o Need other group members to reach goal Group Formation and Development two favorite models Tuckman s 1965 5 stage model Forming o Groups initially form groups tend to be friendly though there might be anxiety and uncertainty These notes represent a detailed interpretation of the professor s lecture GradeBuddy is best used as a supplement to your own notes not as a substitute Storming o Group members try to orient themselves to the group this is where we see the most conflict Norming o Groups tend to start moving forward more of a group mentality and working together Performing o Actually doing the task that the group came together to accomplish Adjourning o Group disbands important because how a group disbands influences their perception of groups teamwork in general Gersick s 1988 Punctuated Equilibrium Model Start Initial inertia o Teams aren t doing much work know the deadlines are in the future Half way point o This is where the team is aware of the approaching deadline and start to do the forming Finish Secondary inertia o This is where the most work is done Group Behavior Model Group member resources Task KSA s knowledge skills and abilities Teamwork KSA s o General teamwork skills like listening open mindedness conflict resolution communication Personality o Minimum agreeableness bad apple concept One person can pull down the whole team o Mean conscientiousness o Mean openness How likely you are to listen to new perspectives o Mean preference for teamwork Group structure Roles sets of expected behavior patterns attributed to someone in a given position within the group o Power of roles Zimbardo s prison experiment Group experiment people take roles very seriously o Often decided by the team but can be influenced by outside input Norms acceptable standards of behavior that are shared by group members o Conformity people base their behavior on how others are acting o Soloman Asch study on why when people conform Normative don t want to cause conflict If your perception of the truth is skewed due to Status socially defined position or rank given to groups or group members by others o 3 main sources 1 Power over others 2 Contribution to group goals 3 Personal characteristics