MGT 305 1st Edition Lecture 8 Outline of Last Lecture I Hollen s Job Satisfaction Model II Individual Differences at Work Outline of Current Lecture I Motivation II McGregor s Theory X and Theory Y III Need Based Theories of Motivation A Maslow s Hierarchy of Needs B McClelland s Theory of Needs Current Lecture Chapter 17 Motivating Employees Motivation The Basics The processes that account for a individual s intensity direction and persistence of effort toward attaining a goal Individual characteristics motivation environment Performance McGregor s Theory X and Theory Y Theory X cynical view that assumes workers have little ambition dislike work want to avoid responsibility and need to be closely controlled to work effectively Theory Y Optimistic view that assumes employees enjoy work seek out and accept responsibility and exercise self direction Need Based Theories of Motivation Maslow s Hierarchy of Needs o Physiological basic survival necessities o Safety being secure personal financial physical job o Love and Belonging successful interpersonal relationships o Self Esteem need to respect oneself and be respected o Self actualization realizing and achieving one s full potential McClelland s Theory of Needs Three Needs Theory All people have three basic needs o Need for achievement desire to master complex tasks o Need for power desire to have an impact on others o Need for affiliation desire to have meaningful interpersonal relationships Combine to make up achievement motivation Everyone is motivated to address different needs to motivate others address their needs Limitation tend to think of needs as personality characteristics o Cognitive reframing can motivate someone by a different need by motivating them for something that will indirectly fulfill other need
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