UNT MGMT 3720 - Attitudes, Job Satisfaction, Emotions, and Moods (9 pages)

Unformatted text preview:

MGMT 3720 Lecture 2 Outline of Last Lecture Chapter 1 What Is Organizational Behavior I II III IV V VI VII Interpersonal skills and their importance Manager s skills functions roles Definition of organizational behavior and its importance Contributions of major behavioral science disciplines Identify why few absolutes apply to organizational behavior Applying organizational behavior concepts Challenges and opportunities Organizational Behavior Model 3 levels of analysis Chapter 2 Diversity in organizations I II III IV V VI Two forms of workforce diversity Stereotypes in Organizations Biographical characteristics and relevance to organizational behavior Intellectual ability and relevance to organizational behavior Physical ability Diversity management Outline of Current Lecture Chapter 3 Attitudes and job satisfaction I Three components of an attitude II Relationship between attitude and behavior III Major job attitudes IV Job satisfaction and how it can be measured V Main causes of job satisfaction VI Responses to dissatisfaction Chapter 4 Emotions and moods These notes represent a detailed interpretation of the professor s lecture GradeBuddy is best used as a supplement to your own notes not as a substitute I Emotions V S Moods II Are emotions rational What functions do they serve III Sources of emotions and moods IV Impact of emotional labor on employees V Affective event theory and application VI Evidence for and against the existence of emotional intelligence VII Strategies for emotion regulation and effects VIII Emotions and moods in relation to organizational behavior issues Current Lecture Chapter 3 Attitudes and job satisfaction I Three components of an attitude reflects how we feel about objects people or events Cognitive an evaluation about something Affective a feeling about something Behavioral an action made because of a feeling These components are not in order An evaluation can lead to a feeling or an action a feeling can lead to an evaluation or an