MANGMT 3000 1st Edition Lecture 2 Outline of Last Lecture I Overview of management Outline of Current Lecture I What managers do II Levels areas of management III 3 types of managerial roles Current Lecture What managers do the four principal functions Planning What are you going to do You set goals and decide how to achieve them Organizing what do you need to do it you arrange tasks people and other resources to accomplish the work Leading how are you going to do it you motivate direct and otherwise influence people to work hard to achieve the org s goals Controlling did you do it you monitor performance compare it with goals and take corrective action as needed Levels areas of management Top managers make long term decisions about the overall direction of the org and establish the objectives policies and strategies for it Middle managers Implement the policies and plans of the top managers above them and supervise and coordinate the activities of the first line managers below them First line managers make short term operating decisions directing the daily tasks of nonmanagerial personnel Nonmanagerial personnel These notes represent a detailed interpretation of the professor s lecture GradeBuddy is best used as a supplement to your own notes not as a substitute Functional manager responsible for just one org activity General manager responsible for several org activities 3 types of managerial roles Interpersonal roles interact with people inside and outside their work units figurehead leader liaison Informational roles managers receive and communicate info monitor disseminator spokesperson Decisional roles managers use info to make decisions to solve problems or take advantage of opportunities entrepreneur disturbance handler resource allocator negotiator
View Full Document
Unlocking...