MANGMT 3000 1st Edition Lecture 16Outline of Last LectureI. Managing individual differences: behavior Outline of Current LectureI. Motivating employees Current LectureMotivation- psychological processes that arouse and direct goal-directed behavior Extrinsic rewards- payoff person receives form others for performing a particular task Intrinsic rewards- satisfaction a person receives from performing the particular task itself You want to motivate people to:1. Join your org2. Stay with your org3. Show up for work4. Be engaged 5. Do extra work Content perspectives- theories that emphasize the needs that motivate peopleNeeds- physiological or psychological deficiencies that arouse behavior Maslow’s Hierarchy of Needs- theory proposes that people are motivated by physiological, safety, love, esteem, and self-actualization ERG theory- assumes that three basic needs influence behavior- existence, relatedness, and growth Acquired needs theory- states that three needs (achievement, affiliation, and power) are major motives determining people’s behavior in the workplaceThese notes represent a detailed interpretation of the professor’s lecture. GradeBuddy is best used as a supplement to your own notes, not as a substitute.Two-Factor Theory- proposed that work satisfaction and dissatisfaction arise from two different factors- work satisfaction from so-called motivating factors and dissatisfaction from hygiene factorsHygiene factors- factors associated with job dissatisfaction which affect the job context in which people work Motivating factors- factors associated with job satisfaction which affects the job content or the rewards of work performanceEquity theory- focuses on employee perceptions as to how fairly they think they are being treated compared to othersExpectancy theory- suggests that people are motivated by two things: how much they want something and how likely they think they are to get
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