Pappas Restaurant Stacy Rauber 1 Management Recruiter 2 From Illinois 3 She was moved into an apartment then asked to move to Huston Texas 4 Time Management 5 She loves her planner 6 Favorite thing about Pappas a IT S PRIVATELY OWNED i Vertically integrated they do everything themselves 99 9 ii Fish delivered TWICE a week Emily Watford 1 FSU Grad 13 2 Manager 3 Pappasitos Cantina Pappas Restaurant 1 From Texas Tammy a Quality and Hospitality is CONSISTENT b The KITCHEN is the heart of the restaurant 2 Recruiting Director 8 concepts at Pappas Restaurant 3 Different logos Different restaurants Concepts and locations 4 Pappas is opening a new place in two weeks GROWTH 5 8 states Structure training very detailed 6 400 450 seats CATERING Pappas Style 7 8 They cook everything ON SITE a Ex Fried shrimp on site b Houston Dallas San Antonio Austin i GM ii Manager iii Sales Operations people that execute those events Off Premises Catering 1 How we plan an event a MARKETING Drop business card word of mouth advertising i One exceptions Bomont small billboard b EXECUTION Making an event memorable i Set Menus ii Make it different 1 Pappas owns all the land that the restaurant sits on Event Planning Pappas Style 1 Every restaurant has a BANQUET ROOM 2 Every restaurant has an EVENT COORFINATOR a Banquet Team Best Servers PAPPAS RESTAURANT 1 Full service Restaurant a GM WHAT DO THEY LOOK FOR Questions and Answers She s traveling to 12 universities Opening 3 restaurants thus year o 5 6 next year 90 of her job is interviewing I would really like to be a recruiter one day CONVENTIONS AND EVENTS FOOD AND BEVERAGE 1 Centerpiece Criteria a Theming b Cost Budget c Guest Expectations d Length Of Reception e Guest Accessibility 2 Edible Centerpieces and Displays a Guest Versus Food Table b Height Size c Ice Sculptures Positive attitude Guest Driven takes initiative intense structured assertive communication d Food Carvings e Floral Arrangements 3 Catered Events Types a On Premise i Facility W Permanent Kitchen Function Rooms ii Location Hotel Restaurant Convention Center iii Permanent Furniture Equipment b Off Premise i Transports Food Prepared Or Prep On Site ii Location Tents Museums Parks Attractions iii Equipment Furniture Rentals iv Contract Through RFP Process i Ex Warm Sourdough with house made butter ii Red wine and Anise Newtons iii Vegetable Ash coated Veal Lion 4 Catered Events Hints a Conduct Site Inspection b Menu Items Appropriate To Group i Age Gender ii Profession Ethnic Background iii Purpose Of Event c Custom Menus i Skill Level ii Product Availability d Food Trends 5 Types of Functions Breakfast a Continental Breakfast b Full Served Breakfast c Breakfast Buffet d Refreshment Breaks e Brunch i Ex Lemon Ricotta Pancake 6 Types of Functions Lunch 7 Types of Functions Dinner a Buffet Lunch b Box Lunch c Full Served Lunch a Receptions b Dinner Buffets c d Off Site Event e Theme Party Full Served Dinner 8 Food Consumption Patterns a General Guidelines i Know History Of Group ii Know Demographics Of Group 1 Age Gender 2 Profession 3 Socio Economic Background EVENT TIME LINE VS PRODUCTION SCHEDULE WHAT S THE DIFFERENCE Timeline o Commences Beginning Of Event Planning Process o Due Date o Person Timeline Phases o Research o Design o Planning o Coordination o Evaluation Production Schedule Event Planner Evaluation Form o Running Of Event Move In Move Out Maybe Included In Timeline Also Separate Document Production Schedule o Sequential Order By Time Minute By Minute Lighting 1 00 2 00 Tables 2 30 3 30 o 1ST Task Inspection Of Venue o Last Task Reinspection Of Venue Production Schedule o Resume o Date Time Function Location Setup people F B A V contact Notes Components For The Meeting Room Comm To Hotel Vendors Team Etc Time Equipment Food Beverage Addressing Event Changes o CHANGE NOTICE o Network Software o All Staff Volunteers o Previous New CLASSICAL MENU Flow of Courses o Appetizer o Soup o Fish o Sorbet Flow of Courses o Chicken o Beef or Lamb o Dessert o Fruit Cheese Flow of Courses o Port Brandy Liquor MENU LAYOUT DESIGN Key Criteria o Temptation o Description Entice Reader Describe Key Ingredients Or Cooking Methods Ex Praline Bread Pudding Souffl with vanilla ice cream bourbon sauce o Font Size Easy To Read Age Lighting o Font Type Cursive Fatigues o Font May Be Themed Ease Of Reading Key Criteria Key Criteria o Placed In Sequence o Format Consistency o Theme Consistency Ex The Cheesecake Factory Small plates snacks STUFFED MUSHROOMS 6 95 GREEK SALAD 6 95 Fontina and Parmesan Cheese Garlic and Feta Cheese Tomato Cucumber Kalamata Herbs in a Wine Sauce Olives Red Onion Arugula and Vinaigrette LOADED BAKED POTATO TOTS 5 95 LITTLE HOUSE SALAD 4 50 Crispy Potato Tots Filled with Cheese Bacon Tossed in Our Vinaigrette and Green Onion Served with Sour Cream BEETS WITH GOAT CHEESE 6 50 Fresh Beets Apples Baby Arugula Pecans and Vinaigrette ON SITE EVENT PRODUCTION On site Event Production o Event Research o Event Designed o Event Planned o Next Step On Site Production KEY TERMS o Timeline o Production Schedule o Resume o Contingency Plans o Video Magnification TIMELINE o Sequential Days Weeks Months o All Tasks o 5 Phases Research Design Planning Coordination Evaluation PRODUCTION SCHEDULE o Major Task W In Timeline o What Happens When o Minute By Minute Tasks Activities o Begins With Venue Inspection o Ends With Venue Re Inspect o Similar To Resume Event Spec Guide RESUME o All Components For Meeting Or Function Room Time Equipment F B Communication Tool Ex Fri 1 2PM Board Meet Room 102 U Shape 20 each Coffee Head over TIMELINE PRODUCTION SCHEDULE o Every Element Scheduled Logical Seq Move In Load In To Move Out Strike o Communication Tool o Safety Device o Easy Updates o Historical Data FINANCIAL EFFECTIVENESS o Resource Allocation o Duplications o Maneuvering Tasks o Automate Registration Money goes down EVENT REGISRATION o Counter Signs Above Eye Level o Consider Access To Technology o Security o Lock Equipment Money EVENT SPEAKERS o Industry Speaker Industry Authority o Professional Speaker Makes Living Speaking WHERE TO FIND SPEAKERS o National Speakers Association o Colleges Universities o Professional Organizations PROFESSIONAL SPEAKERS NEED Toastmasters Industry Specific o Lightning o Sound o Audio Visual AUDIOVISUAL EFFECTS o Lighting o Sound o Video o Software LIGHTING o Provides Ex Centerpiece 40 foot Wall Of Water Middle Of Imperial Ballroom Served As Projection Screen For Images