Week 1 Quiz 1 Chapter 1 1 Managers do not spend all of their time managing a True b False b False 2 Empowerment is the process of asking an individual to think behave take action and control work and decision making in an organization 3 There are two major functions that all successful managers perform 4 The principles of management are drawn from a number of academic fields principally the fields of b leadership management and strategy 5 Three different types of planning used in the function of management are a strategic tactical and operational 6 Effective controlling requires the existence of plans a since planning provides the necessary performance standards or objectives 7 Three key managerial skills are c conceptual human and technical 8 To be successful empowerment requires c motivated skilled workers and managers focused on employee development and power sharing 9 Corporate Social Responsibility CSR involves a actions designed to protect and improve society b actions designed to protect and improve the corporation s own interests c actions to improve the inactive relationship between the corporation and it s business environment d all of the above 10 The 4 functions of Management are c Planning Leading Organizing and Controlling 11 Only supervisors are affected by the principles of management 12 Planning is a function of management that involves setting objectives and determining a course of action for achieving these objectives 13 To be effective at leading managers must first understand their employees personalities values attitudes and emotions 14 Reducing waste and pollution is a key indicator of performance 15 Leadership involves the use of power and authority while Management involves the use of non coercive influence b False a True a True a True b False Week 1 Discussion board 34 Duke Business Students Face Discipline for cheating Question I would say at many business schools cheating is a part of the culture Dr McCabe said Have you experienced student cheating and is this a part of the culture here at FSU Week 2 Quiz 2 Chapter 2 1 Global trends affect both the style and the substance of management 2 As the economy moved from manufacturing to services the need for engaging workers minds and hearts became more important a True a True b False a True a True b False b False a True 3 People who behave unethically have a character flaw 4 Which of the following is clearly linked to gaining a competitive advantage d Managing human resources 5 The scientific approach to management is sometimes referred to as c Taylorism 6 People in societies where uncertainty avoidance is high d Want strict rules laws and policies 7 The changing demographics are most important to which major challenge c Managing diversity 8 People in high power distance societies expect d Unequal power distribution 9 Unethical behavior stems from which of the following d All of the above 10 Countries with low collectivism a Emphasize individual achievement 11 Managing Diversity is a major challenge facing organizations today 12 Leaders of an organization set the moral tone of the organization 13 Operating in global markets is a new concept for business organizations 14 Ethics implies deciding on a course of action when clear decision rules are available 15 5 dimensions of national culture is a framework created by Geert Hofstede Week 2 Discussion board 34 Duke Business Students Face Discipline for cheating Question Is academic cheating a victim less crime Who are the winners and losers and what makes this a management issue Week 3 Quiz 3 Chapter 3 1 The Nature vs Nurture debate is focused on d The origin of personality a Intentions a True a True a True 2 At work two job attitudes that have the greatest potential to influence how we behave are c Job satisfaction and organizational commitment 3 Rather than to actual behaviors attitudes are more strongly related to 4 The values that are important to a person tend to affect the types of decisions they make 5 Under the psychological contract an employee may believe that if he or she works hard and receives favorable performance evaluations he or she will receive an annual bonus 6 Our personality is another explanation for why we perform citizenship behaviors 7 Focusing on some aspect of the environment and ignoring other elements is called b Selective perception 8 are voluntary behaviors employees perform to help others and benefit the organization c Organizational citizenship behaviors 9 The 3 components of the perception process are c Perceiver target situation 10 When engaging in job design or enrichment a manager should consider c Personality in relation to work behavior 11 Studies show that our personality does not have lasting consequences for us 12 Job attitudes are more related to citizenship behaviors than they are to job performance 13 Organizational commitment is the unemotional attachment people have toward the company they work for 14 Biased visual perception may not necessarily lead to inaccurate inferences about the people and objects around us 15 Stereotypes are generalizations based on an individual characteristic b False a True b False b False b False Week 3 Discussion board Question What is your opinion of this new generation and what impact do you think they will have on business organizations The Millennials Are Coming Week 4 Quiz 4 Chapter 4 1 Firms with clearly communicated widely understood and collectively shared mission and vision have been shown c Perform better than those without them 2 Those stakeholders most often emphasized in mission statements are a Customers and employees 3 The strategy should flow directly from the mission since the strategy is intended to achieve the mission and satisfy the organization s vision 4 Strategy encourages actions that support the culture of the organization 5 Consciously creating an environment where passion is both encouraged and developed starts at the top through the communication of mission and vision 6 How are shareholders affected by a firm s strategies a Their wealth increases or decreases with the firm s actions 7 The is how the firm aims to realize it mission and vision b False b False a True c Strategy 8 A communicates the organization s reason for being and how it aims to serve its key stakeholders 9 are those parties who have some influence over the organization or stake in its future 10 is the function of management that involves developing an organizational structure and allocating
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