Test 1ManagersConflct resolution, many roledManagement theory- Late 1800’s founded, Industrial revolutionUse different theoriesManager EnvironmentTechnologyPoliticsWork Force08/30/12Management-What is, whats it benefits areManagementEfficiently-Productive use of material/resourcesEffectively-End result/Positive FeedbackControl system- checkpoints to check progressRewards of studying ManagementUnderstanding how to deal with organizationsUnderstanding how to relate to your supervisorsUnderstanding how to interact with othersManage yourself in the workplaceRewards of Practicing ManagementSelf accomplishmentStretch your abilities and enhance lives of othersCatalog of successful products or servicesWhat Managers Do:1. Planning2. Organizing3. Leading4. ControllingGood entrepreneurial skillsCreativeInnovativeChapter 1 – Management: What you do and how you do itSeven Challenges to being a Star Manager1. Managing for competitive advantage (Staying ahead of rivals)2. Managing for diversity (the future wont resemble the past)3. Managing for globalization- the expanding management universe4. Managing for information technology5. Managing for ethical standards6. Managing for your own happiness and life goalsChapter 2 – Management TheoryProductivity = O/IO= Products, ServicesI= Labor, raw materialsClassical ViewpointEmphasizes ways to manage work more efficientlyChapter 1 – The Exceptional ManagerOrganization- A group of people who work together to achieve some specific purposeManagementThe pursuit of organizational goals efficiently and effectivelyIntegrating the work certain skillsPlanning, leading, and controlling the organizations resourcesEfficiency- the means. Use of people, money, raw materials, wisely and cost effectivelyEffectiveness- The ends. Achieve results, make right decisions, and successfully carry them out to achieve organizations goalsMultiplier effect- Managers influence on the organization is multiplied far beyond the results achieved by one personReason why organizations value managersRewards of Studying ManagementUnderstanding how to deal with organizations from the outsideUnderstand how to interact with your coworkersUnderstand how to relate to your supervisorsUnderstand how to manage yourself in the workplaceRewards of Practicing ManagementSense of accomplishmentStretch abilities and magnify rangeBuild successful products, or services (Mac, Effiel Tower)Seven Challenges to being an Exceptional Manager1. Competitive AdvantageAbility of an organization to produce goods or services more effectively than competitorsResponsive to customersInnovationQualityEfficiency2. Diversity3. Globalization4. Information TechnologyInternetEcommerce- Buying, selling of goods or services over computer networkE-Business- Using internet to facilitate every aspect of a running businessImplications:Far ranging e-management and e-communicationEmailProject management software- Programs for planning and scheduling the people, costs, and resources to complete a project on time.Accelerated Decision Making, Conflict and StressDatabases- Computerized collections of interrelated filesChanges in organizational structure, jobs, goal setting, and knowledge managementTelecommute- Work from home, or remote locationsVideoconferencing- Using video/audio links with computers to let people in different locations see, hear , and talk with one another.Knowledge Management- Implementing of systems and practices to increase the sharing of knowledge and information through an organizationCollaborative computing- Using state of the art computer software and hardware to help people work together5. Ethical Standards6. SustainabilityDefined as economic development that meets the needs of the present without compromising the ability of future generations to meet their own needs7. Happiness and life goalsManagement Process-What you as a manager do to get things doneFour Management functions:Planning- Setting goals and deciding how to achieve themOrganizing- Defined as arranging tasks, people, and other resources to accomplish workLeading- Motivating, directing, and otherwise influencing people to workControlling- Monitoring performance, comparing it with goals, and taking corrective actionPyramid PowerThree levels of managementTop ManagersMake long term decisions about the overall direction of the organization and establish the objectives, policies, and strategies for itMiddle ManagersImplement the policies and plans of the top managers above them and supervise and coordinate activities of the first line managersFirst Line ManagersMake short term operating decisions, directing daily tasks of non managerial personnelAreas of ManagementFunctional Managers- Responsible for just ne organizational activityGeneral Managers- Responsible for several organizational activitiesTypes of organizationsFor Profit OrganizationsNon-Profit organizationsManagers in non-profit organizations are called AdministratorsCommonwealth organization- type of non-profit that offers services to all clients.(within jurisdiction)Mutual-Benefit organizationVoluntary members that join together to advance their interestsHenry Mintzberg- followed five chief executives in the 1960’sMintzberg Useful FindingsA manager relies more on verbal than written informationA manager works long hours at an intense paceA manager work is characterized by fragmentation, brevity, and varietyManagerial RolesInterpersonal rolesFigurehead- show visitors around company, attend birthday parties, symbolic tasksLeadership- Responsible for the actions of subordinatesLiaison- Act like a politician working with people outside your unit and organization to develop alliancesInformational RolesMonitor- Alert to useful information mostly about competitorsDisseminator- Communication with employeesSpokesperson- Face of the company, be a diplomatDecisional RolesDisturbance handler- Fix the problemsResource allocator- Set the priorities for use of the resourcesNegotiator- Negotiate with people inside and out of the organizationEntrepreneurship DefinedEntrepreneurship- process of taking risks to try to create a new enterpriseEntrepreneur- Someone who sees a new opportunity for a product or service and launches a business to try to realize itIntrapreneur- Someone who works inside an existing organization who sees an opportunity for a new product or service and mobilizes the organizations resources to try and realize itManagers VS EntrepreneursCharacteristic of bothHigh need for
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