MAN 3025 CONCEPTS OF MANAGEMENT - KEY CONCEPTSCHAPTER 1: INTRODUCTION TO PRINCIPLES OF MANAGEMENT1. What is Management?2. What is Empowerment?3. Understand the 3 Key Managerial Skills4. What is Leadership?5. Understand the difference between management and leadership6. Understand the four functions of management (P.L.O.C.)7. Understand the importance of Corporate Social Responsibility (CSR)CHAPTER 2 - HISTORY, GLOBALIZATION, AND ETHICS1. Gain a brief understanding of the history of management and the contributions made by: a. Henri Fayol b. Fredrick Taylor c. Peter Drucker2. Understand the concept of Globalization and the framework for analyzing the cultural environment.3. Understand the 4 Major Challenges facing organizations today4. Understand the importance of ethics.5. Understand the ethical decision making process. CHAPTER 3: PERSONALITY, ATTITUDES and WORK BEHAVIORS1. Become familiar with the concept of personality.2. Understand why personality is important to organizations.3. Recognize the Big 5 and other important personality traits.4. Understand what is meant by perception, and the perception process. 5. Know and understand 2 important work attitudes.6. Know and understand 2 important work behaviors.CHAPTER 4: DEVELOPING MISSION, VISION, and VALUES1. Differentiate between the company mission, vision and values.2. Understand the concept of the stakeholder.3. Understand the relationship between mission and strategy4. Recognize the importance of the Nominal Group Technique as a group decision making tool.CHAPTERS 5 & 6: STRATEGIC MANAGEMENT / GOALS AND OBJECTIVES1. Understand the concept of Strategy?2. Understand the Strategic Management Process.3. Differentiate between corporate and business strategy.4. Understand the concept of S.W.O.T. analysis.5. Recognize the importance of Tradeoffs.6. Understand the 3 Generic Strategies6. Understand Porter's Five-Forces model7. Understand the concept of Competitive Advantage8. Differentiate between Goals and Objectives.9. Understand the 3 step MBO process.CHAPTER 7: ORGANIZATIONAL STRUCTURE and CHANGE1. Understand the importance of organizational structure and its purpose.2. Describe the general trend occurring in organizations today.3. Describe the 4 Blocks of organizational structure.4. Understand the pros and cons associated with the matrix organization design.5. Understand what generates the need for organizations to change.6. Describe the different forms of organizational change.7. Understand why people resist change.Chapter 8: Organizational Culture1. Define organizational culture and understand why it is important for organizations.2. Understand the positives and negatives associated with organizational culture.3. Understand the importance of the ASA framework.4. Recognize the role of leadership in shaping organizational culture.5. Understand the role played by the reward system.6. Understand the process of cultural change.Chapter 9: Leading People and Organizations1. Differentiate between leadership and management2. Recognize and understand the Big 5 personality traits3. Understand the trait, behavioral, and contingency approaches to leadership4. Review the contemporary theories of leadership5. Understand the importance of leadership to organization success.Chapter 10: Decision Making1. Define and understand decision making2. Understand the process of assessing ethical concerns3. Distinguish between programmed and non-programmed decisions4. Understand the Rational decision making process5. Understand the Bounded Rationality decision making process6. Know the 2 major sources of decision making errors.7. Recognize the positives and negatives of group decision-makingChapter 11: Communication1. Define and understand the functions of communication.2. Understand the 3 basic steps in the communication process.3. Understand the barriers to effective communication4. Recognize the importance of Active Listening.5. Understand the importance of Non-Verbal communication6. Understand the impact of new communication technologies.7. Understand what makes communication more important in organizations today.Chapter 12: Groups and Teams1. Learn why work groups/teams are important to both the organization and individuals2. Understand the difference between a work group and work team3. Learn the model of group/team development4. Recognize the different characteristics of work groups and teams5. Understand work group/team control mechanismsChapter 13: Motivating Employees1. Explore the motivation and performance relationship2. Understand the link between the various content theories of motivation3. Understand the link between the various process theories of motivation4. Discuss the various approaches to job design5. Describe the relationship between motivation and the job characteristics 6. Recognize the impact of goal setting on motivation7. Understand the affect of performance appraisals on employee motivation8. Recognize the choices involved in designing an appraisal
View Full Document
Unlocking...