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Slide 1Records ManagementChallengesChallengesStrategies to Avoid ConflictBenefits to StrategiesImplementationImplementation with Little DisruptionCollaborationCollaborationTeam RolesIndividual RolesBarriers & SolutionsConclusionReferencesReferencesRecords ManagementUniversity of Phoenix/HCS449Records Management•Urgent Care Clinic Merger–Problem: records management systems differ•Challenges•Strategies & Implementation•Collaboration•Roles & Teams•Barriers & SolutionsChallenges•Combining clinics–Separate staffing groups•Charting systems–Keep both or choose one•Challenges of ERM–Hire outside trainersChallenges•Sam’s clinic–Uses number code system•Serial•Unit•Serial unit•Other clinic –Uses alphabetical system–Also uses electronic records•EMR–Efficiency–ExpensiveStrategies to Avoid Conflict•Manager meetings•Staff training •File auditing •Have employees choose a system •Paper vs. electronic•If paper, choose type & sub-type•Start with new files •Increase joint understandingBenefits to Strategies•Employee-to-employee training–Saves time–Less missed work –Builds trust –Helps morale –Great at integrating both facilities’ staffImplementation•Reducing Barriers•Practical Strategies & Training•Implementation of Two Systems•Implementing Policies & ProceduresImplementation with Little Disruption•Communication Essential–Eliminate disruptions•Patient Care Satisfaction–Paramount•Integrations Implementation–Encourage staff feedback•Computer Software System–User-friendlyCollaboration•Establish Guidelines–Avoid duplicating efforts•Responsible Resources & Structural Efforts•Organized = not squandered•Orderly Expansion•= synergistic resultsCollaboration•Acquire Vital Information•Recognize Dynamics•Address Priorities•Emphasize Implementation Value•Support Development SuccessTeam Roles•Determine team goals•Pick medical records system•Determine best implementation•Identify needs for successhttp://www.meddatacarepro.com/blog/wp-admin/images/emri.jpgIndividual Roles•Being the “Right” Person•Being a Positive Person•Having a Good Attitude•Willing to Work HardBarriers & Solutions•Poor teamwork–Slows implementationSolution•Encourage respect & trust•Foster team environment through events•Lack of Communication–Creates confusion, discontentSolution•Encourage open communication•Q&A sessionsConclusion•Overcome Challenges•Pick a System•Involve Staff•Solicit Feedback Continuously•Utilize Collaboration Techniques•Rapidly Address Concerns•Encourage Communication•Promote Positive EnvironmentReferencesAlberto, J., & Herth, K. (2009). Interprofessional Collaboration within Faculty Roles: Teaching, Service, and Research. Online Journal of Issues in Nursing, 14(2), 5. Retrieved from https://ehis.ebscohost.com/eds/detail?vid=2&hid=109&sid=a79d7870-acc8-47cc-a5d5-753a9c79d127%40sessionmgr110&bdata=JnNpdGU9ZWRzLWxpdmU%3d#db=rzh&AN=2010504672Chaivetta, KA. (2005, October 25). Merger integration strategies: planning for success is crucial part of m&a process. Retrieved from http://wraltechwire.com/business/tech_wire/opinion/story/1163237/ Colvard, M., Charles, S., & Kraft, S. (2004). Productivity Software On the Cheap.OReview of Ophthalmology, 11(11), 23-26. Retrieved from http://ehis.ebscohost.com/eds/pdfviewer/pdfviewer?sid=66b3292a-4b74-46fd-a304-391759d50b2f%40sessionmgr113&vid=3&hid=121.Curtis, R. S. (2001). Successful Collaboration Between Hospitals and Physicians: Process or Structure? Hospital Topics, 79(2), 7. Retrieved from https://ehis.ebscohost.com/eds/detail?vid=2&hid=109&sid=561a6b7e-5c2f-4cfb-ba50-4ed18ee11231%40sessionmgr111&bdata=JnNpdGU9ZWRzLWxpdmU%3d#db=rzh&AN=2002114474ReferencesFree Management Library.O(2011).OBasic Overview of Various Strategic Planning Models.ORetrieved from http://managementhelp.org/strategicplanning/models.htmFurukawa, M. F. (2011). Electronic Medical Records and Efficiency and Productivity During Office Visits.OAmerican Journal of Managed Care, 17(4), 296-303. Retrieved from http://ehis.ebscohost.com/eds/pdfviewer/pdfviewer?sid=66b3292a-4b74-46fd-a304-391759d50b2f%40sessionmgr113&vid=7&hid=121.Harvard Business School.O(2002).OYour Company Strategy.ORetrieved from http://hbswk.hbs.edu/archive/3020.htmlHCareers. (2009). How employee training benefits everyone. Retrieved from http://www.hcareers.com/us/resourcecenter/tabid/306/articleid/324/default.aspxO’Daniel, M. & Rosenstein, A. H. (2008). Patient Safety and Quality: An Evidence-Based Handbook for Nurses. AHRQ Publication No. 08-0043. Agency for Healthcare Research and Quality, Rockville, MD. Retrieved from http://www.ahrq.gov/qual/nurseshdbkUniversity of Phoenix. (2011). Case Studies. Retrieved from University of Phoenix, HCS449 - Health Administration Capstone


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UOPX HCS 449 - Records Management

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