Social Influence: Conflicts and Group Behavior

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Social Influence: Conflicts and Group Behavior

Lecture Notes 23: includes what factors contribute to interpersonal conflict and overview of group behavior

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University Of Connecticut
Psyc 1103 - General Psychology II (Enhanced)

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PSYCH 1103 1st Edition Lecture 23 Outline of Last Lecture I. Aggression cont. a. Biological factors cont. b. Environmental factors c. Hypotheses d. Other effects II. Altruism a. Definition b. Examples c. Arousal d. Other factors e. Empathy-altruism theory f. Evolutionary theory Outline of Current Lecture I. Cooperation, competition, and conflict II. Social dilemmas a. Competing pressures b. Prisoner’s dilemma III. Interpersonal conflict a. Zero-sum game b. Other factors IV. Group behavior a. Risky shift b. Group polarization effect c. Groupthink d. Group leadership e. Types of leaders Current Lecture I. Cooperation, competition, and conflict a. Cooperation: working together to attain a goal b. Competition: attempt to attain a goal for one’s self while denying others c. Conflict: situation in which one group or person is seen as interfering with goal attainment of others d. Situations may quickly switch from cooperation to competition i. Temporarily alliance gives way to trying to win II. Social dilemmas a. Characterized by competing pressures i. Best for me, bad for group ii. Best for group, not optimal for me iii. Examples: 1. Taxes 2. Speeding 3. Building code b. Prisoner’s dilemma i. Two suspects separated for interrogation ii. If neither confesses, serve 1 year iii. If both confess, both serve 2 years iv. If only one confesses, he/she serves 0, but other serves 3 years v. People tend to act competitively here 1. Confessing has better outcome, regardless of other’s action 2. Cooperation has an assured cost 3. But cooperation occurs more than it should under rational theory vi. Once cooperation is broken, hard to regain III. Interpersonal conflict a. Zero-sum game i. Gains are offset by losses everywhere 1. If I make a gain, you’re going to have a loss 2. There’s one slice of pie  Either I or you get it while the other person gets nothing ii. Fixed pie of resources that can only be divided up, not expanded or diminished iii. Adopting this frame tends to invite conflict iv. Examples: 1. Estate of deceased relative 2. Spitting up household goods v. Escaping zero-sum game frame helps resolve conflict 1. Buying a house b. Other factors i. Incompatible interests 1. We both want the same thing 2. We want the outcome to be different ii. Attributional errors: 1. Attributing bad intent to another party iii. Faulty communication 1. You meant one thing, but they took it the wrong way 2. Other side not understood

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