KIN 464 1st Edition Lecture 11 Outline of Current Lecture I Leadership II Leadership and Management Is there a difference III Sources of Power Influence and Authority Current Lecture I Leadership a process of inspiring or influencing members of a group to perform their tasks enthusiastically and competently b Why is it important i Flatter organizational hierarchy 1 shrinking management ranks and less bureaucracy 2 the push for greater speed better customer responsiveness and on going innovation II Leadership and Management Is there a difference a Managers i The words leader and manager are often used as if they were interchangeable ii Managers should be but may not be effective leaders iii Managers have employees who work under their direction and are accountable to them iv Employees receive pay and benefits for performing work assignments as directed by managers b Leaders i Leaders have followers who are loyal to them as long as they do not become disillusioned with the goals or tactics of the leader ii Followers receive personal satisfaction and a sense of satisfaction and a sense of value from being part of the leader s group iii Managers who are effective leaders are clearly identified because of employee enthusiasm loyalty and dedication iv Leadership is part of management but not all of it v Leadership occurs any time one attempts to influence the behavior of an individual or group These notes represent a detailed interpretation of the professor s lecture GradeBuddy is best used as a supplement to your own notes not as a substitute vi Leadership is the human factor that binds together and motivates people to work toward common goals with enthusiasm III Sources of Power Influence and Authority a Understanding how managers influence employee performance requires an understanding of the sources of power that manager s have to influence employee attitudes and behavior b Managers in formal organizations have legitimate power because of their position in the organizational hierarchy c Authority commensurate with the position accompanies this form of power d Types of Power i Reward Power 1 Person s ability to provide rewards ii Referent Power 1 Person s unique personal characteristics that are appealing to others iii Expert Power 1 Person s expertise knowledge and skill iv Coercive Power 1 Person s ability to punish v Legitimate 1 Person s formal position in the organization vi Effective managerial leaders rely heavily on 1 Reward power 2 Referent power