UA KIN 464 - Final Exam Study Guide (7 pages)

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Final Exam Study Guide



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Final Exam Study Guide

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Pages:
7
Type:
Study Guide
School:
University of Alabama
Course:
Kin 464 - Admin Phys Educ & Sport
Edition:
1

Unformatted text preview:

KIN 464 1st Edition Final Study Guide Lectures 13 15 Lecture 13 Interpersonal Communication Interpersonal communication The act or action of imparting or transmitting ideas information facts or feeling to a secondary party Involves the sending receiving and interpretation of messages Effective Communication occurs when the receiver understands the message as in tended by the sender Communication is ALWAYS a two way sender to receiver and back Management functions Planning Decision making Authoritarian Decision Making tell someone what to do and sell them on the benefits Participative Decision Making consult and join Idea Generation The source of planned communication here it is important that the sender carefully considers ideas before developing a message The Message Formalization of the ideas which the sender wishes to convey verbal and nonverbal here it is important that the sender carefully frames the message to minimize misunderstanding Sender writes talks and acts Receiver reads and responds listens and responds watches and responds Channel selection The KEY to effective communication Common channels writing speaking electronic media and nonverbal physical actions Encoding are they going to interpret it the way I meant it Refers to the symbols or gestures a sender selects to transmit a message through the desired channel so that the receiver decodes it properly Not just WHAT you say but HOW you say it Body language 90 of messages are communicated non verbally 58 of a first impression is based on appearance 38 is based on a way we sound 7 is based on what we actually have to say Transmission Physical activity of giving message Receiver Decoding When the receiver translates the sender s symbols and gestures into meaningful thought Feedback An acknowledgement that the message was received Empathy being sensitive or aware of the feelings thoughts and experiences of others The key to becoming a better listener lies in developing empathy 5 tips o pay attention to



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