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MIT ESD 342 - Bias & Perspective

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Bias & Perspective from my fieldMy Biases and PerspectivesBias & Perspective from my field• Problems: Can be solved with technology & people• Hard Problems: problems not yet solved (technological) & complexsystems (interactions, interfaces)• Assumptions: – User interface critical (Space systems: run by officers, but executed by junior enlisted personnel (18-23 yrs old), Aircraft (pilots are officers, support activities (like maintenance, repair) done by junior enlisted• But future space systems envision “space planes” with officer model– Must be done right the first time (little tolerance for unmet requirements)• Expertise valued: Operations. Previous positions held. Seniority. Technical graduate degrees (but only from top tier schools) – but PhDs discouraged (too academic and esoteric)• Good/elegant designs: Look like an airplane or are controlled by a joystick; visual depictions preferred for information; look “simple”(fewer knobs, choices, flexibility)My Biases and Perspectives• Military career and perspective– Systems are very complex– Product cycle time is extremely long– Actual product development time is short compared with administrative and other overhead– SDM degree sharpened systems focus and broadened perspective (many ways to solve a problem)• Raised in the western USA (mountains, open spaces)• Lived for 2 years in Eastern Germany and spent time in Japan as High School exchange student• Patriot, Private Pilot, and Perfectionist (in the sense of eschewing


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MIT ESD 342 - Bias & Perspective

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