1. Exceed Guest Expectations2. Provide Total Support to Your Staff3. Manage the Business ProfessionallyExecutive Summary (do last)Content ListA. General Management PlanA1. NormsA2. Overall Team Philosophy, Goal(s) and ObjectivesA3. Staff MeetingsA4. General Briefing Topics (5 meal periods)A5. General De-Briefing Topics (5 meal periods)NOTE: Staff MeetingsBriefing at the beginning of the shift with everyoneB. Marketing Management PlanB1. Promotion of Your WeekB2. Manager’s SpecialB2.1 The Menu:B2.2 The RecipesB2.3 Recipe Costing (Batch And Portion Costs)B2.4 The Per Plate CostB2.5 Daily Requisition SheetB3. Marketing Plan TimelineB4. Advertising (Community Marketing)B4.1 MerchandisingC. Human Resource Management PlanC1. MotivationC2. RecognitionC3. Manager’s Special TrainingC4. Service & Quality TrainingD. Family Meal PlanE. Safety & Sanitation PlanF. ForecastingF1. Sales ForecastMgmt Team #F2. Team BudgetsG. SummaryH. ReferencesI. AppendicesOBJECTIVE AND ACTION PLANINGHRT382 Lunch Goals of the Restaurant at Kellogg Ranch:1. Exceed Guest Expectations2. Provide Total Support to Your Staff3. Manage the Business Professionally This plan will describe how your management team will work toward achieving thesegoals.Note: Each section has to have a minimum of 3 references to support your work.Please check how to reference in section H.Executive Summary (do last)As a final addition to your team’s Management Plan, please review your plan and listthe desired results your team is working to achieve based upon all goals and objectiveswithin the plan. Present this as a one-page at as the first page in Section A.Content List Executive Summary (do last).....................................................................................1A. General Management Plan...................................................................................3A1. Norms..............................................................................................3A2. Overall Team Philosophy, Goal(s) and Objectives.........................3A3. Staff Meetings.................................................................................3A4. General Briefing Topics (4 or 5 meal periods)................................3A5. General De-Briefing Topics (4 or 5 meal periods)..........................4B. Marketing Management Plan...............................................................................7B1. Promotion of Your Week......................................................................7B2. Manager’s Special................................................................................7B2.1 The Menu:.......................................................................................7B2.2 The Recipes....................................................................................7B2.3 Recipe Costing (Batch And Portion Costs)...................................8B2.4 The Per Plate Cost..........................................................................8B2.5 Daily Requisition Sheet..................................................................8B3. Marketing Plan Timeline......................................................................8B4. Advertising (Community Marketing)...................................................9B4.1 Merchandising................................................................................9C. Human Resource Management Plan.................................................................10C1. Motivation..........................................................................................10C2. Recognition.........................................................................................10C3. Manager’s Special Training................................................................10C4. Service & Quality Training.................................................................10D. Family Meal Plan.................................................................................................11E. Safety & Sanitation Plan.....................................................................................12F. Forecasting............................................................................................................14F1. Sales Forecast......................................................................................14F2. Team Budgets......................................................................................16G. Summary..............................................................................................................17H. References............................................................................................................18I. Appendices.............................................................................................................2012A. General Management PlanThis section includes a statement of the team’s overall philosophy for the week. Howwill you distinguish yourselves, as a team, in working with your staff to achieve theRKR Goals? You should utilize a theme to help clarify and highlight your team’sapproach. In the past, teams have successfully used management concepts (MBWA,TQM, etc.), slogans, quotes, songs, movies, personalities, and humor to frame theirtheme and their overall objective.A1.NormsThe team will develop a list of six to ten group norms. Everyone on the team willprovide input to the norms. The team must reach consensus on the norms. Theteam will present the norms in the form of a simple contract, with signatures of allmembers stating agreement with the norms.A2.Overall Team Philosophy, Goal(s) and ObjectivesThe team will present a statement of philosophy. It may include a team missionstatement or other statement that helps frame the week. The team will present alist of goals and objectives for the week. These are you targets to accomplish. Theteam will state how these goals and objectives relate to the three RKR goals. Theremainder of this Management Plan will include the strategies and actions thatyour team will undertake to accomplish the goals and objectives. Goals andobjectives should be Specific, Measurable, Achievable, Realistic, and Time-Bound.A3.Staff MeetingsUsing the Staff Meeting guidelines, create a general outline for your meetings.Who will cover what? How will you spend the time? How will you communicatewith your staff? You may us the checklist in the next section as a guide.A4.General