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Cal Poly Pomona HRT 382 - Decision-Making

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Decision-MakingThank You!SITNAWhat ever the term…Blanchard and Gottry point out…Prioritizing ActivitiesPersonal Decision MakingSlide 8Time Management MatrixSlide 10Moving from Individual to TeamA Fully Functioning Team will…Teams & Decision MakingWriting Time!Types of DecisionsTeam ConsensusPractical Decision-MakingStep 1: Mind-SetStep 2: Problem DefinitionStep 3: Solution CriteriaStep 4: Possible SolutionsStep 5: Solution ChoiceStep 6: ImplementStructuring Team MeetingsUse of Structuring Devices“We don’t have enough time to do it right, but we always have time to do it over.” - Author UnknownDecision-MakingDecision-MakingHRT 382HRT 382Thank You!Thank You!Thomas R. Harvey, William L. Bearley, and Thomas R. Harvey, William L. Bearley, and Sharon M. Corkrum, authors of Sharon M. Corkrum, authors of The Practical The Practical Decision Maker: a Handbook for Decision Decision Maker: a Handbook for Decision Making and Problem Solving in Making and Problem Solving in OrganizationsOrganizationsThomas R. Harvey, presenter on Thomas R. Harvey, presenter on Decision Decision MakingMaking (ULV, Fall 2001) (ULV, Fall 2001)Michael Doyle and David Straus, authors of Michael Doyle and David Straus, authors of How to Make Meetings WorkHow to Make Meetings WorkStephen R. Covey, author of Stephen R. Covey, author of The 7 Habits of The 7 Habits of Highly Effective PeopleHighly Effective PeopleKen Blanchard and Steve Gottry, authors ofKen Blanchard and Steve Gottry, authors of The On-Time, On-Target ManagerThe On-Time, On-Target ManagerSITNASITNA““SiSituation tuation TThat hat NNeeds eeds AAttention”ttention”Phrase and term coined by John JonesPhrase and term coined by John JonesReframing a problem as a SITNA helps remove Reframing a problem as a SITNA helps remove the negative connotation we place on the negative connotation we place on ‘problems’‘problems’–ComplaintComplaint–ChallengeChallenge–Improvement NeedImprovement Need–OpportunityOpportunity–Performance GapPerformance GapWhat ever the term…What ever the term…Problem SolvingProblem Solvingis one type ofis one type ofDecision MakingDecision MakingBlanchard and Gottry point Blanchard and Gottry point out…out…We have four categories of daily We have four categories of daily activities we faceactivities we face–Things we Things we wantwant to do and to do and havehave to do to do–Things we Things we havehave to do but to do but don’t wantdon’t want to doto do–Things we Things we wantwant to do but to do but don’t havedon’t have to doto do–Things we Things we don’t wantdon’t want to do and to do and don’t don’t havehave to do to doPrioritizing ActivitiesPrioritizing ActivitiesYESYESWant to doWant to doandandhave to dohave to doHave to doHave to dobutbutdon’t want to dodon’t want to doMAYBEMAYBEWant to doWant to dobutbutdon’t have to dodon’t have to doNONODon’t want to doDon’t want to doandanddon’t have to dodon’t have to doPersonal Decision MakingPersonal Decision MakingTime Management vs. Life ManagementTime Management vs. Life ManagementTime management is a decision making Time management is a decision making processprocessEffective personal decision making requires Effective personal decision making requires effective time managementeffective time managementHowever, efficient scheduling and control of However, efficient scheduling and control of time can be counterproductivetime can be counterproductiveCovey’s phrase is:Covey’s phrase is:““Organize and execute around priorities”Organize and execute around priorities”Personal Decision MakingPersonal Decision MakingAn “efficiency focus” may limit the:An “efficiency focus” may limit the:–Development of rich relationshipsDevelopment of rich relationships–Our ability to enjoy the momentOur ability to enjoy the momentIf we organize and execute around If we organize and execute around priorities, the focus is:priorities, the focus is:–Preserving and enhancing relationshipsPreserving and enhancing relationships–Accomplishing resultsAccomplishing resultsLife management is decision makingLife management is decision makingLife management is managing Life management is managing ourselvesourselvesTime Management MatrixTime Management MatrixImportance of personal vision or Importance of personal vision or mission and personal goalsmission and personal goalsCovey’s time management matrix Covey’s time management matrix helps to understand how to manage helps to understand how to manage ourselves and our livesourselves and our livesHis concepts are: Urgent & ImportantHis concepts are: Urgent & Important–Urgent means “Now!”Urgent means “Now!”–Important relates to resultsImportant relates to resultsGoal is to be a “Quadrant II” personGoal is to be a “Quadrant II” personTime Management MatrixTime Management MatrixI. I. Urgent/ImportantUrgent/ImportantCrisesCrisesPressing issues & Pressing issues & problemsproblemsDeadline-driven projectsDeadline-driven projectsII. II. Not Urgent/ImportantNot Urgent/ImportantPreventionPreventionRelationship building Relationship building PlanningPlanningRecreation (worthwhile)Recreation (worthwhile)III. III. Urgent/Not ImportantUrgent/Not ImportantInterruptionsInterruptionsSome mail and phone Some mail and phone callscallsSome meetingsSome meetingsProximate, pressing Proximate, pressing issuesissuesIV. IV. Not Urgent/Not Not Urgent/Not ImportantImportantTrivia & busy workTrivia & busy workSome mail and phone callsSome mail and phone callsTime wastersTime wastersPleasant activitiesPleasant activitiesMoving from Individual to Moving from Individual to TeamTeamTeams are composed of individualsTeams are composed of individualsSome individuals are hardySome individuals are hardy–ResilientResilient–See problems as challenges and See problems as challenges and opportunities opportunities Some individuals demonstrate self-Some individuals demonstrate self-efficacy efficacy Who are you?Who are you?On a fully-functioning team, most, if not On a fully-functioning team, most, if not all, individuals demonstrate these traitsall, individuals demonstrate these traitsA Fully Functioning Team A Fully Functioning Team will…will…Work together successfullyWork together successfullySolve problems and reach decisions


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