REVISED HRT 382 TIMELINE – Fall 2002Dinner Teams A, B, C, & D set the dining roomLunch Teams E, F, & G set the dining room11/05 Combined Lab: Due: Theme and Marketing sections (two copies per team)Dinner Teams E, F, & G set the dining roomREVISED HRT 382 TIMELINE – Fall 2002 (continued)Team Time to develop Section FDiscussion topics are subject to change at the discretion of the instruction team!REVISED HRT 382 TIMELINE – Fall 200210/10 Lecture: Chapter 5 & 6Product knowledge (food and beverage)Team time: Management Food/Décor Theme decisions (general)10/15 Lab: Road to Success (Go top Hilton Great Room)You may go to the 10 AM or 3 PM session – Sign the Role Sheet!10/17 Lecture: Management Theme Presentations I (general overview)Farewells (Ch. 9) and Money Handling (Ch. 12)Training as a management skill / Training and developing your staffTeam timeProfessors meet with all lunch teams during last hour10/22 Combined Lab: Point of sales system (MICROS)Classes Sequence of Service practiceManagement Plan – Merchandising and Menu Special (training) sectionsProfessors meet with all dinner teams during last hourDinner Teams A, B, C, & D set the dining room10/24 Lecture: Professor for a Day – Guest Speaker(s)Due: Overview & Human Resources sections (two copies per team)This includes Section A (parts 1-5) and Section C (parts 1, 2, & 4)Team time10/29 Combined Lab: Due: Safety & Sanitation section (two copies per team)Classes This includes Section E (follow the team-assigned topics)Banquet and special event planning and communicationMICROS management functions and reportsProfessors meet with dinner teams during the last hourLunch Teams E, F, & G set the dining room10/31 Lecture: Psychology of serviceGuest contact and guest complaint modelsTeam timeProfessors meet with lunch teams during last hour11/05 Combined Lab: Due: Theme and Marketing sections (two copies per team)Classes This includes Section B (parts 1, 3, 4, & 6)Management Plan – Menu Special SectionRKR kitchen layout, equipment, and storage locationsDinner Teams E, F, & G set the dining room11/07 Lecture: Financial reportingDataTrap, C-Bord, MICROSTeam time11/12 Separate Lab: Due: Menu Special and Merchandising sections (two copies per team)Classes This includes Section B (parts 2 & 5) and Section C (part 3)Prepare and present your teams’ Menu SpecialPlease dress in your full kitchen uniform and bring your knife set!1REVISED HRT 382 TIMELINE – Fall 2002 (continued)11/14 Lecture: DataTrap, C-Bord, MICROSFinancial AnalysesTeam time11/19 Separate Lab: Management Theme PresentationsClasses Voting and feedbackDue: Final Management Plan notebook* (four copies per team)*Except the forecast tab will be empty11/21 Lecture: Management Team assignments (the week your team will manage next quarter)Self-evaluations and team evaluationsCourse and Instructor Evaluations (Please bring a #2 pencil)Final Exam ReviewTeam Time to develop Section F11/26 Lab: Due: Forecast Section (Section F)Final ExamPlease bring a Scantron and a #2 pencilFinal Date: Thursday, December 5, 1:40 PM – 3:40 PMDiscussion topics are subject to change at the discretion of the instruction