HB 337 Exam # 1 Study Guide Lectures: 1-5Note: Please refer to chapter notes or PowerPoints for answersLecture 1: Technology1) What is technology?2) How is technology changing how hotels and restaurants do business?3) What are some examples of technology innovations in hospitality? Lecture 2: computer hardware and software1) What are the key concepts surrounding computer hardware?2) What distinguishes RAM from ROM?3) Describe the different types of ports.4) What is software? What are the different types of software and how are they different from one another? Do you install software before or after hardware?5) What are the multiprocessor interfacing 5 C’s, and what does each one entail?6) What should be the cost of IT Expenditures for Maintenance and Support? Should you pay for enhancements on your computer for extra cost? Lecture 3: Electronic data processing and databases1. Describe electronic data processes. What are their advantages?2. Name and describe the four types of databases.3. Describe the process of linking tables.4. What is SQL and what is it used for?5. Describe the different data storage methods.6. What is data mining? Describe the different types of data mining.Lecture 5: Networks1) What is a network and what are its components? How are different types of networks used in different situations?2) Describe the differences between workstations, nodes, and clients.3) What is network topology? How do the different types of network topology function?4) What are the different components of a network?5) What are the pitfalls of human vs. computer security over a network? How can hacking be prevented?Lecture 41) What are the 6 principles of social media? How do people really catch on to things?2) Give the histories of the most popular social networks.3) What is so important about user-generated
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