Overview of Risk Management and Quality Management in Health Care Worksheet HCS 451 Version 4 1 University of Phoenix Material Overview of Risk Management and Quality Management in Health Care Worksheet The purpose of this assignment is to gain a broad perspective of risk management and quality management as applicable to all health care organizations rather than focusing on a specific segment of the health care industry Conduct research to provide you with an introduction to the health care disciplines of risk management and quality management and their roles in and influences on organizational performance To complete this assignment look for common themes and characteristics shared among the sources you used to conduct your research related to risk management and quality management s relationship to leadership and governance philosophy and culture and stakeholders Use at least three research sources with two from the University Library and one from the course textbooks or this week s Electronic Reserve Readings You may use as many additional resources as necessary to assist you in identifying factors Complete the grid by summarizing information in the Risk Management and Quality Management columns Use bullet points of a few words or short phrases to describe each element Use at least four bullet points for each item This grid is not meant to be lengthy or all inclusive rather it is a starting point upon which you can build your knowledge of risk management and quality management concepts How does the leadership and governance of a health care organization influence the development and implementation of risk management and quality management policies Risk Management Quality Management Performing necessary walkthroughs asking the right questions at the right time observing key risk management components Having a open communication among staff Training programs and employee Overview of Risk Management and Quality Management in Health Care Worksheet HCS 451 Version 4 2 assigning appropriate personnel Planning Building the foundation for a successful risk assessment Data gathering Collecting risk information through facilitated risk discussions organization and risk management and proper prioritizing of individuals Quality managemen t is essential for superior performance Programs that ensure patient safety Quality control is very important Consistent superior quality evaluations Having policies in place and support staff such as supervisors Having rich workflow for remediation Doctors should inspire patients come hospital to to Seekinghealt hservices customer service Patient surveys must be conducted to gather information preferences How do the philosophy and culture of the risk management and quality management policies influences organizational performance Overview of Risk Management and Quality Management in Health Care Worksheet HCS 451 Version 4 3 How do the risk management and quality management policies affect stakeholders Evaluation of funding Risk analysis is the estimation of associated risk Stakeholder s are the ones who can make the business continue Lawsuits and liabilities of patients and employees The output result of the quality managemen t process should be appropriately communicat ed and documented managemen t should be ongoing in any organization Risk How effective are safety practices maintain Health care policy and procedures Provide APA citations for all sources in the following fields Ceniceros R 2008 Risk management changes improve health care delivery Business Insurance 42 17 10 Retrieved from MasterFILE Premier database Curtis McLaughlin Arnold Kaluzny 2006 Continuous Quality Improvement in Health Care Theory Implementations and Applications 3e Retrieved from Curtis McLaughlin Arnold Kaluzny HCS 451 website Roberta L Carroll 2009 Risk Management Handbook for Health Care Organizations 5e Retrieved from Roberta L Carroll HCS 451 website Overview of Risk Management and Quality Management in Health Care Worksheet HCS 451 Version 4 4